CRM Software
Copper review
Copper is a CRM built around Google Workspace that logs Gmail and Calendar activity into contacts and deals.
Copper at a glance
- Category
- CRM Software
- Starting price
- $23 per user/month billed annually (Basic); $29 monthly
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- monthly or annual
- G2 rating
- 4.5 (1,152 reviews)
- Security
- Encryption in transit and at rest, Third-party penetration tests, EU Standard Contractual Clauses in Terms of Service
- Integrations
- Google Workspace, Gmail, Okta
Buying Copper: security, admin and contract
- SAML SSO
- Single sign-on (Okta) listed on the pricing page; plan not specified by the vendor.
- Data residency
- Not stated; EU transfers covered by SCCs in Terms of Service.
- Contract
- Monthly billing available; cancellation terms not verified.
- Support
- Premium support on Business annual; other channels not verified.
- Public DPA
- No standalone DPA named on security page; SCCs incorporated into Terms of Service.
Questions to ask Copper before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Copper's public pages leave the answer open.
Who Copper is for
Choose Copper if
- Small teams that live in Gmail and Google Workspace.
- Teams wanting a simple pipeline without admin overhead.
Look elsewhere if
- Teams needing deep customization or enterprise controls.
- Microsoft 365 shops.
Copper pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Basic | $29 monthly / $23 annual | per user/month | 2,500 contacts |
| Professional | $69 monthly / $59 annual | per user/month | 15,000 contacts, workflow automation, reporting |
| Business | $134 monthly / $99 annual | per user/month | Unlimited contacts, email series, custom reports, multi-currency |
Annual billing saves up to 26% per the pricing page. No minimum seat count listed.
Copper features by buying criteria
| Criterion | What we found |
|---|---|
| Pipeline management | Pipelines on all plans; task automation on Basic, workflow automation from Professional. |
| Email and calendar integration | Built around Gmail and Google Workspace; reviewers report occasional sync mismatches. |
| Sales automation | Task automation on Basic, workflow automation from Professional, email series on Business. |
| Reporting and forecasting | Reporting from Professional, custom reports on Business. |
| Mobile app | Mobile app listed on comparison page, plan assignment not stated. |
| Integrations and marketplace | Google Workspace, Okta SSO listed; marketplace size not verified. |
| Pricing model and free tier | Per user, no free plan, free trial without credit card. |
| Target company size | Small business (about 79% of G2 reviews are small-business) |
What reviewers say about Copper
Praised for
- Fits tightly into Gmail and Google Workspace.
- Easy to learn.
Common complaints
- Seen as too simple, missing features.
- Gmail sync sometimes links email to the wrong opportunity or fails.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Copper reviews leave out
- Annual price is up to 26% below monthly; Business plan list is $134 monthly vs $99 annual.
- Contact caps by plan: 2,500 / 15,000 / unlimited.
- Premium support and personal onboarding only for eligible annual Professional and Business accounts.
- Copper does not name a SOC 2 or ISO certification on its public security page; a Trust Center exists at trust.copper.com.
Copper alternatives
PipedriveSmall sales teams that live in a visual deal pipeline.$14/user/month billed annually (Lite)
HubSpot CRMTeams starting free with up to 2 users.Free for up to 2 users; Sales Hub Starter from 7 USD per seat per month
Less Annoying CRMVery small teams that want one flat price and no feature tiers.$15/user/month
Zoho CRMSmall businesses that want a free start and cheap per-user editions.Free for up to 3 users; Standard $14/user/month billed annually
FreshsalesSmall to mid-size teams wanting a cheap entry tier.$9/user/month billed annually (Growth)
CloseInside-sales and SDR teams that call and email at volume.$9 per user/month (Solo) at the lower listed price, $19 at the higher; the vendor does not say which is monthly and which annual
Sources
Every fact on this page comes from Copper's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.