Appointment Scheduling Software
Zoho Bookings review
Low-cost per-staff appointment booking tool from Zoho with a free single-user plan and tight links to other Zoho apps.
Zoho Bookings at a glance
- Category
- Appointment Scheduling Software
- Starting price
- $6 per user/month (Basic, annual billing, per third-party and Zoho comparison page)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- Yes
- Free trial
- Yes
- Contract
- monthly or annual, cancel anytime without penalty fees
- G2 rating
- 4.1 (54 reviews)
- Funding or owner
- Part of Zoho Corporation (privately held)
- Integrations
- Zoho CRM, Zoho Campaigns, Zoho Flow, Google Calendar, Microsoft 365
Buying Zoho Bookings: security, admin and contract
- SAML SSO
- Not mentioned on pricing page.
- Contract
- Monthly plan available; no cancellation penalty per FAQ; NGO and education discounts via support.
- Support
- Support@zohobookings.com listed for special pricing; channel by plan not verified.
Questions to ask Zoho Bookings before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Zoho Bookings's public pages leave the answer open.
Who Zoho Bookings is for
Choose Zoho Bookings if
- Teams already on Zoho CRM or Zoho One that want booking inside that suite.
- Small service businesses that want per-staff pricing under $10.
Look elsewhere if
- Teams that need enterprise SSO documented on the pricing page.
- Buyers who want a large review base: G2 count is small.
Zoho Bookings pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | 1 user | Online meetings, email notifications and reminders, two-way sync with Zoho, Google and Microsoft calendars |
| Basic | $6 annual / $8 monthly | per user/month | 1 workspace; prices from Zoho buyers guide and TrustRadius, not confirmed on the vendor page |
| Premium | $9 annual / $12 monthly | per user/month | 3 workspaces included, payment integrations, white-label booking pages |
| Flex | Contact sales | Custom plan |
Zoho states annual billing saves more than 25%. Zoho One customers get Premium. Resources (rooms, equipment) are bought separately.
Zoho Bookings features by buying criteria
| Criterion | What we found |
|---|---|
| Pricing model | Per user per month; free plan for 1 user. |
| Target company size | Solo providers and small teams, scales to multi-location on Premium. |
| Calendar sync | Two-way sync with Zoho, Google and Microsoft 365/Outlook.com calendars (all plans incl. free) |
| Reminders and no-show reduction | Email reminders on free plan; SMS workflows listed on pricing page (plan not stated) |
| Payments and deposits | Payment provider integrations listed; third-party sources place online payments on Premium. |
| Team and round-robin scheduling | Per-user staff accounts and workspaces; round-robin not verified. |
| Branding and website embedding | White-label booking pages on Premium (Zoho comparison page) |
| CRM and video integrations | Zoho CRM, Campaigns, Flow cited in G2 reviews; online meeting support on free plan. |
What reviewers say about Zoho Bookings
Praised for
- Works well with other Zoho products.
- Cheap per-staff pricing.
- Interface called more intuitive over time.
Common complaints
- Product updates not always explained clearly.
- Some initial setup time.
- Mixed views on support.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Zoho Bookings reviews leave out
- Free plan is limited to 1 user, so any team needs a paid per-user plan from the start.
- Workspaces cap at 1 on Basic and 3 on Premium; extra workspaces and resources are paid add-ons.
- Zoho One subscribers get Premium included.
- Monthly billing is roughly 25% dearer than annual per third-party price lists.
- Zoho comparison page lists SSO nowhere on the pricing page, so verify before buying for SSO needs.
Zoho Bookings alternatives
CalendlySales and customer-facing teams needing round-robin and routing.Free; Standard $10 per seat per month billed monthly
Acuity SchedulingService businesses (coaches, salons, consultants) booking client appointments.$16 per month billed annually ($20 monthly)
SetmoreSmall teams of up to 4 that want a free booking page with payments.Free; Pro from $5/user/month (annual billing)
YouCanBookMeSmall businesses wanting branded booking pages with SMS reminders.Free; Individual about $8.10/month billed annually
SimplyBook.meSmall service businesses that need payments, deposits and a branded client app.Free; paid from $11.9/month billed annually
DoodleCoordinating meeting times across many external participants with group polls.Free; Pro $11/seat/month billed annually (third-party)
Sources
Every fact on this page comes from Zoho Bookings's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.