Appointment Scheduling Software
Acuity Scheduling review
Appointment booking tool for service businesses, priced per calendar and owned by Squarespace.
Acuity Scheduling at a glance
- Category
- Appointment Scheduling Software
- Starting price
- $16 per month billed annually ($20 monthly)
- Pricing model
- per calendar
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- monthly or annual
- G2 rating
- 4.6 (410 reviews)
- Founded
- 2006
- Funding or owner
- Acquired by Squarespace, April 2019
Buying Acuity Scheduling: security, admin and contract
- Contract
- Monthly billing available.
- Support
- Customer service included in every plan; help center and community forum.
Questions to ask Acuity Scheduling before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Acuity Scheduling's public pages leave the answer open.
Who Acuity Scheduling is for
Choose Acuity Scheduling if
- Service businesses (coaches, salons, consultants) booking client appointments.
- Solo operators who price by calendar rather than seat.
Look elsewhere if
- Large teams needing SSO or SCIM (not mentioned on pricing page)
- Sales teams wanting round-robin routing.
Acuity Scheduling pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Starter | $16 annual / $20 monthly | per month | 1 calendar |
| Standard | $27 annual / $34 monthly | per month | up to 6 calendars; text reminders included |
| Premium | $55 annual / $69 monthly | per month | up to 36 calendars; text reminders included |
| Enterprise | Custom | unlimited calendars, dedicated account management |
Annual billing saves 20%. 7-day free trial, no card. Prices exclude taxes.
Acuity Scheduling features by buying criteria
| Criterion | What we found |
|---|---|
| Pricing model | Per plan by number of calendars (1, 6, 36) |
| Target company size | Solo to small service businesses; Enterprise tier exists. |
| Reminders and no-show reduction | Text reminders included in Standard and Premium. |
| Team and round-robin scheduling | Multiple calendars (6 or 36) by plan. |
What reviewers say about Acuity Scheduling
Praised for
- Ease of use.
- Good appointment management.
Common complaints
- Limited features.
- Export and reporting restrictions.
- Client record management.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Acuity Scheduling reviews leave out
- Priced by calendars, not users: 1, up to 6, up to 36.
- Text reminders only on Standard and above.
- Acuity subscription is separate from a Squarespace site subscription.
- Squarespace bought Acuity in April 2019, its first acquisition.
- 7-day trial without credit card.
Acuity Scheduling alternatives
CalendlySales and customer-facing teams needing round-robin and routing.Free; Standard $10 per seat per month billed monthly
DoodleCoordinating meeting times across many external participants with group polls.Free; Pro $11/seat/month billed annually (third-party)
HubSpot MeetingsTeams already on HubSpot CRM who want booked meetings logged automatically.Free for up to 2 users (1 personal link)
SavvyCalSmall teams that want round robin and collective booking without a premium tier.$10/user/month billed annually
SetmoreSmall teams of up to 4 that want a free booking page with payments.Free; Pro from $5/user/month (annual billing)
SimplyBook.meSmall service businesses that need payments, deposits and a branded client app.Free; paid from $11.9/month billed annually
Acuity Scheduling compared
Sources
Every fact on this page comes from Acuity Scheduling's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.