Knowledge Base Software
Tettra review
Internal wiki and AI Q&A tool built around Slack, with a published per-user price and SSO sold as an add-on.
Tettra at a glance
- Category
- Knowledge Base Software
- Starting price
- $8 per user/month (Scaling, 10-user minimum)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- monthly or yearly
- G2 rating
- 4.7 (159 reviews)
- Integrations
- Slack, Google Workspace
Buying Tettra: security, admin and contract
- SAML SSO
- Paid add-on on Scaling; included in Enterprise.
- SCIM provisioning
- Paid add-on on Scaling; included in Enterprise.
- Contract
- Monthly or yearly; 30-day trial; invoicing and ACH/wire on higher plans per FAQ.
- Implementation
- Enterprise includes hands-on training and custom import/onboarding.
Questions to ask Tettra before you sign
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Tettra's public pages leave the answer open.
Who Tettra is for
Choose Tettra if
- Small and mid-size teams living in Slack that want a cheap internal wiki.
- Teams of 10 or more who want a published monthly price.
Look elsewhere if
- Teams under 10 users (10-user minimum on Scaling)
- Buyers who need SSO and SCIM included in the base plan.
- Customer-facing help centers.
Tettra pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Scaling | $8 | per user/month | 10-user minimum, 20% off billed yearly, 30-day free trial, then card required |
| Enterprise | Contact sales | Includes SAML SSO and SCIM, onboarding, custom reporting, discounts past 250 licenses |
Only invited users who accept count toward licenses; deactivated users do not. FAQ mentions Basic and Professional names not shown in the plan table and a 'two free months' annual offer that differs from the 20% on the page (tettra.com/pricing, checked 2026-10-24).
Tettra features by buying criteria
| Criterion | What we found |
|---|---|
| Search and AI answers | AI answers and AI bot in Slack included on Scaling. |
| Internal vs public access control | Group permissions require the SCIM add-on. |
| Analytics and content gaps | Usage analytics on Scaling. |
| Help desk and chat integrations | Slack bot; Google Workspace integration; API access. |
| Pricing model | Per accepted user, 10-user minimum. |
| Target company size | Small to mid-size; volume discounts past 250 licenses. |
What reviewers say about Tettra
Praised for
- Easy setup.
- Responsive support.
Common complaints
- SSO and SCIM cost extra on the entry plan.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Tettra reviews leave out
- SAML SSO and SCIM are paid add-ons on Scaling, and group permissions need the SCIM add-on.
- 10-user minimum on Scaling.
- Seats are counted only after an invite is accepted; Slack-only users are free.
- Competitor comparison pages (Docsie) claim no SOC 2 report; unverified from Tettra itself.
Tettra alternatives
SliteSmall and mid-size teams wanting an AI search wiki at a published price.$10 per user/month billed yearly (Basic)
NuclinoSmall teams wanting a simple, fast wiki with a free plan.Free (up to 50 items); paid prices not stated
NotionStartups and small teams combining wiki and project tracking.Free; Plus $10 per member per month billed annually
GuruSales and support teams needing verified answers in Slack, browser and chat.Contact sales
ConfluenceTeams already on Jira or Jira Service Management.Free up to 10 users; Standard about $5.42 per user per month billed annually
BloomfireMid-size and enterprise teams that want a company-wide Q&A and knowledge library with search as the main feature.Contact sales
Sources
Every fact on this page comes from Tettra's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.