Survey and Form Software
Sogolytics review
Quote-based survey and experience management platform from Herndon, Virginia, covering surveys, customer and employee experience.
Sogolytics at a glance
- Category
- Survey and Form Software
- Starting price
- Contact sales
- Pricing model
- custom
- Public pricing
- No
- Free plan
- No
- Free trial
- No
- G2 rating
- 4.6 (86 reviews)
- Founded
- 2013
- Headquarters
- Herndon, Virginia, US
- Security
- SOC 2 reports, HIPAA support and SSO included in Enterprise plans (per FAQ)
Buying Sogolytics: security, admin and contract
- SAML SSO
- Enterprise plans (page does not say which product plan)
- Contract
- 15-day refund window on paid Pro/Pro Max accounts; otherwise quote.
- Support
- Email support1@sogolytics.com and phone listed; plan tiers not stated.
Questions to ask Sogolytics before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Sogolytics's public pages leave the answer open.
Who Sogolytics is for
Choose Sogolytics if
- Teams that want vendor-managed research services and survey panel recruitment.
- Organizations needing SMS invites plus email and QR distribution.
- Academic or non-profit users (free licenses stated)
Look elsewhere if
- Buyers who need public pricing to compare.
- Teams wanting a self-serve free plan.
Sogolytics pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Advanced Survey Software | Request pricing | based on responses and admin users | |
| Complete Customer Experience Software | Request pricing | responses, admin users, consulting | |
| All-in-one Employee Experience Software | Request pricing | number of employees | |
| Student, Academic, Non-profit | Free | Free by license type |
Page mentions Pro and Pro Max paid accounts with a 15-day refund window, not described. A separate low-cost site is linked, not checked.
Sogolytics features by buying criteria
| Criterion | What we found |
|---|---|
| Question types and branching logic | 50+ question types, skip logic and branching, AI-assisted question creation. |
| Distribution channels | Email, SMS, QR code, link, embed, mobile app. |
| Analysis and reporting | One-click insights, filter/segment/compare, live report links, export to PowerPoint, Excel, Word. |
| Response limits per plan | Not published; priced by responses. |
| CRM and workflow integrations | Automation and integrations section exists; specific integrations not verified. |
| Panel and research features | Survey Panel Services via Managed Research. |
| Pricing model and real cost | Quote based on responses and admin users (surveys) or employee count (EX) |
What reviewers say about Sogolytics
Praised for
- Quality of support scored about 9.4 on G2.
Common complaints
- Ease of setup is the lowest G2 sub-score, about 8.3.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Sogolytics reviews leave out
- Pricing is driven by responses and number of admin users, so seat count matters less than volume.
- Employee experience product is priced by employee count.
- SOC 2 reports, HIPAA support and SSO are listed under Enterprise plans.
- Only 86 G2 reviews, a small sample compared with SurveyMonkey or QuestionPro.
Sogolytics alternatives
QuestionProTeams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East)Free (Essentials); paid from $83 per user/month
QualtricsLarge organizations running CX, employee or academic research programs.Contact sales
AlchemerTeams of up to 3 users wanting advanced research question types and statistics.$55/month per user (Collaborator, monthly) or $315/year
SurveyMonkeyTeams of 3 or more that need quick surveys with templates and AI analysis.$30/user/month billed annually (Team Advantage, 3+ users)
Zoho SurveyTeams already on Zoho CRM or Zoho Recruit that want responses pushed into those apps.Free; paid from about $7.42/month billed annually (third-party figure)
FormstackTeams that need forms feeding document generation and eSignature in one suite.$83/mo (Forms, billed annually)
Sources
Every fact on this page comes from Sogolytics's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.