Survey and Form Software
QuestionPro review
Survey and research platform with a free tier, per-user paid plans and regional data centers, scaling up to a research suite with panels and communities.
QuestionPro at a glance
- Category
- Survey and Form Software
- Starting price
- Free (Essentials); paid from $83 per user/month
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- Yes
- Free trial
- Yes
- Contract
- annual billing
- G2 rating
- 4.5 (1,135 reviews)
- Security
- ISO 27001:2022, PCI-DSS, Cyber Essentials, GDPR (stated), HIPAA (stated), data centers undergo SOC 2 audits
- Integrations
- Salesforce, HubSpot, Slack, Microsoft Teams, Tableau
Buying QuestionPro: security, admin and contract
- SAML SSO
- Not specified by plan (SAML SSO documented in help center)
- Audit logs
- System Audit Logs documented, plan not stated.
- Data residency
- US (Seattle, Dallas), Canada, EU (Netherlands), UAE, Saudi Arabia, Australia, India; no moves between centers.
- Contract
- Annual billing; Advanced has a 10-day trial.
- Support
- 24/7 chat and email on Essentials and Advanced; dedicated account manager on Team; success manager on Research Suite.
Questions to ask QuestionPro before you sign
- Is SCIM provisioning included, or a paid add-on?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where QuestionPro's public pages leave the answer open.
Who QuestionPro is for
Choose QuestionPro if
- Teams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East)
- Academic and research users (FERPA, IRB approvals cited)
- Market research teams that may need panel and community tools.
Look elsewhere if
- Buyers who want published enterprise pricing (Research Suite is quote only)
- Teams needing to move data between regions later.
QuestionPro pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | Free | 1 user | 200 responses per survey, 30 question types |
| Advanced | $99 | per user/month, billed annually | 1 user, 25K responses/yr, 38 question types, 10-day trial |
| Team Edition | $83 | per user/month, billed annually | 5+ users, 100K responses/yr, 46 question types, regional data centers, dedicated account manager |
| Research Suite | Contact sales | 10+ users, 52 question types, communities, audience, qualitative tools |
No monthly price or annual discount stated on page.
QuestionPro features by buying criteria
| Criterion | What we found |
|---|---|
| Question types and branching logic | 30 to 52 question types depending on plan; skip logic, branching and piping. |
| Distribution channels | Email with automatic reminders; other channels not verified. |
| Analysis and reporting | Real-time shareable dashboards and AI theme/summary tools; crosstabs not confirmed. |
| Response limits per plan | Free 200 per survey; Advanced 25K/yr; Team 100K/yr; Research Suite custom. |
| CRM and workflow integrations | Salesforce, HubSpot, Slack, Microsoft Teams, Tableau, REST API, webhooks. |
| Panel and research features | Research Suite cites 22+ million respondents via Audience. |
| Pricing model and real cost | Per user per month billed annually; Team Edition is cheaper per seat than Advanced but needs 5+ users. |
| Target company size | Individuals to enterprise research teams. |
What reviewers say about QuestionPro
Praised for
- Intuitive interface for fast survey creation (G2 summary)
- Quality of support scored 8.9 on G2.
Common complaints
- Offline capability scored 7.8 on G2, limiting for field surveys.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most QuestionPro reviews leave out
- Data centers: Seattle, Dallas, Toronto, Meppel (EU), Dubai, Riyadh, Victoria (AU), Mumbai; moving data between data centers is not possible.
- Team Edition at $83 per user/month is cheaper per seat than Advanced at $99, but requires 5+ users.
- Advanced allows 25K responses per year, a yearly rather than monthly cap.
- SAML SSO guides exist for Okta, OneLogin, ADFS and Azure.
- A System Audit Logs feature is documented, plan not stated.
QuestionPro alternatives
SurveyMonkeyTeams of 3 or more that need quick surveys with templates and AI analysis.$30/user/month billed annually (Team Advantage, 3+ users)
QualtricsLarge organizations running CX, employee or academic research programs.Contact sales
AlchemerTeams of up to 3 users wanting advanced research question types and statistics.$55/month per user (Collaborator, monthly) or $315/year
SogolyticsTeams that want vendor-managed research services and survey panel recruitment.Contact sales
TypeformSmall teams that want conversational forms and lead capture at 100 to 10,000 responses per month.$28/month billed yearly (Basic, 100 responses/mo, 1 user)
FormstackTeams that need forms feeding document generation and eSignature in one suite.$83/mo (Forms, billed annually)
Sources
Every fact on this page comes from QuestionPro's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.