Invoicing Software
Bill.com review
Per-user AP and AR automation platform that sends invoices, collects payments and syncs with QuickBooks, Xero and NetSuite.
Bill.com at a glance
- Category
- Invoicing Software
- Starting price
- $49 per user per month (Essentials)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- G2 rating
- 4.5 (3,985 reviews)
- Founded
- 2006
- Headquarters
- San Jose, US
- Employees
- About 2,187 (Wikipedia, 2024 figure; third-party sites list 2,364 unconfirmed)
- Funding or owner
- Public company (NYSE: BILL); FY2026 revenue $1,653.2M per company 8-K
- Security
- SOC 1 Type II, SOC 2 Type II, PCI (Spend & Expense; PCI Level 1 for AP/AR virtual card and Pay by Card)
- Integrations
- QuickBooks Online, Xero, NetSuite, Sage Intacct, Microsoft Dynamics
Buying Bill.com: security, admin and contract
- SAML SSO
- Corporate and Enterprise (per pricing comparison table)
- Audit logs
- AP and AR keep an unalterable timestamped audit trail on all plans (security page)
- Data residency
- US only found: AP/AR in certified third-party data centers; Spend & Expense on AWS US-West-2.
- Contract
- Monthly vs annual not stated on pricing page.
- Support
- Live chat and phone for all plans; premium phone support on Enterprise.
Questions to ask Bill.com before you sign
- Is SCIM provisioning included, or a paid add-on?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Bill.com's public pages leave the answer open.
Who Bill.com is for
Choose Bill.com if
- Finance teams that run both bill pay and invoicing in one tool with approval chains.
- Small and mid-size companies on QuickBooks Online or Xero that want 2-way sync.
Look elsewhere if
- Freelancers who only need to send a few invoices (starts at $49 per user per month)
- Companies needing many international payment options (reviewers complain about this)
Bill.com pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | $49 | user/month | Manual CSV import/export, standard approval policies, 6 standard roles, automated payment reminders |
| Team | $65 | user/month | Automatic 2-way sync with QuickBooks Online/Pro/Premier and Xero, custom roles, approval workflows |
| Corporate | $89 | user/month | Recurring invoices listed explicitly, custom approval policies, SSO, procurement included |
| Enterprise | Custom | quote | Adds NetSuite, Sage Intacct, Dynamics, dual control, premium phone support |
Trial described as 'available in most cases', length not stated. Transaction fees are separate: receiving by ACH $0.59, card 2.9%, instant transfer 1.25% ($1 min); paying by ACH $0.59, check $1.99. BILL Spend & Expense (corporate cards) is $0 per user per month. Billing period and annual discount not stated on the pricing page.
Bill.com features by buying criteria
| Criterion | What we found |
|---|---|
| Recurring invoices and subscriptions | Recurring invoices listed explicitly on Corporate and Enterprise; Essentials and Team list 'send invoices flexibly' only. |
| Online payment acceptance | Card 2.9% and ACH $0.59 on received payments; instant transfer 1.25% ($1 min) |
| Automated payment reminders | Automated payment reminders on all plans. |
| Accounting integration | 2-way sync QuickBooks Online/Pro/Premier and Xero from Team; NetSuite, Sage Intacct, Dynamics and QuickBooks Enterprise on Enterprise; Essentials is CSV only. |
| Time and expense billing | No billable-time invoicing found; separate BILL Spend & Expense product covers expenses. |
| Reporting and aging | Cash flow forecasting from Team (QBO users); full reporting detail not verified. |
| Pricing model and transparency | Per user per month plus per-transaction fees for payments. |
| Target company size | Small to mid-size businesses and accounting firms (accountant partner programs); Enterprise tier for larger finance teams. |
What reviewers say about Bill.com
Praised for
- Scalable and centralized payment management.
- Approval workflows and audit trail for bills.
Common complaints
- Customer service quality.
- Difficulty integrating with some accounting systems.
- Limited international payment capabilities.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Bill.com reviews leave out
- Per-user pricing: a 20-user team on Team costs $15,600 per year at the listed monthly rate ($65 x 20 x 12), before payment fees.
- Only Corporate and above show SSO in the plan comparison table; the security page does not mention SSO.
- Automatic QuickBooks/Xero sync starts at Team ($65); Essentials is manual CSV.
- AR receiving fees apply on top of seats: $0.59 per ACH, 2.9% per card.
- Procurement is an add-on on Essentials and Team, included on Corporate.
Bill.com alternatives
FreshBooksFreelancers and service businesses billing a limited number of clients.$23/month (Lite, 5 billable clients)
QuickBooks OnlineSmall businesses that work with an outside accountant who already uses QuickBooks.$38/month (Simple Start, 1 user)
XeroTeams that need unlimited users without per-seat cost.$27/month (Early)
Zoho InvoiceFreelancers and micro businesses that want free invoicing.Free
RampCompanies that want cards, expenses and AP in one tool and are fine adopting its card.$0 (Free); Plus $15 per user per month plus platform fee
HarvestAgencies and consultancies that bill clients by the hour from tracked time.$9/seat/month billed annually (Teams); Free plan $0
Sources
Every fact on this page comes from Bill.com's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.