Website Builders
WordPress.com review
Hosted WordPress service from Automattic with free and paid per-site plans, plugins from the Business plan up.
WordPress.com at a glance
- Category
- Website Builders
- Starting price
- Free; Personal US$4/month billed yearly
- Pricing model
- per site, tiered
- Public pricing
- Yes
- Free plan
- Yes
- Free trial
- No
- Contract
- monthly, 1, 2 or 3 year terms
- G2 rating
- 4.4 (2,714 reviews)
- Integrations
- 60,000+ plugins: WooCommerce, Jetpack, Stripe
Buying WordPress.com: security, admin and contract
- Contract
- Monthly plan available; cancel any time but renewal notice applies; no refunds except per plan policy.
- Public DPA
- Yes, on request via account Privacy settings (not a public document)
Questions to ask WordPress.com before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- What will the price be at renewal, and is the increase capped?
Questions are listed where WordPress.com's public pages leave the answer open.
Who WordPress.com is for
Choose WordPress.com if
- Content sites and blogs that want the WordPress ecosystem without managing hosting.
- Small stores that can use WooCommerce on the Commerce plan.
- Teams that want plugin access and 2-3 year prepaid discounts.
Look elsewhere if
- Buyers who need SSO or SCIM on a self-serve plan (not listed on the pricing page)
- Teams wanting a fully guided no-code editor with little plugin upkeep.
WordPress.com pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | US$0 | per site | 1 GB storage, no custom domain, no plugins, 10% fee on payments |
| Personal | US$4/mo billed yearly (US$9 monthly) | per site | 6 GB, 8% payment fee |
| Premium | US$8/mo billed yearly (US$18 monthly) | per site | 13 GB, 4% payment fee |
| Business | US$25/mo billed yearly (US$40 monthly) | per site | 50 GB expandable to 350 GB, plugin install, 2% payment fee |
| Commerce | US$45/mo billed yearly (US$70 monthly) | per site | Full WooCommerce suite, unlimited products, 0% payment fee |
| Enterprise | Contact sales | per site | Routed to WordPress VIP |
Prices checked 2026-10-24 in USD. 2-year and 3-year prepay lowers Personal to US$3.25 and US$2.75/mo. Page lists plugin install on all paid plans while the Free plan has none; support docs elsewhere tie plugins to Business, so verify before buying.
WordPress.com features by buying criteria
| Criterion | What we found |
|---|---|
| Editor and template quality | Block editor with themes; plugins add flexibility. |
| Ecommerce capability | Full WooCommerce on Commerce (US$45/mo yearly); partial on Business. |
| SEO controls | SEO and analytics tools listed; per-plan detail not clear on pricing page. |
| Customization and code access | Custom plugins and themes on paid plans; 60,000+ plugins per pricing page. |
| App marketplace and integrations | WordPress plugin directory (60,000+ per pricing page) |
| Hosting, uptime and speed | Managed hosting, SSL on every site, vendor cites 99.99% uptime, no formal SLA described. |
| Pricing model | Per site; yearly price is 35% to 55% below monthly; payment fee 10% Free down to 0% Commerce. |
| Target company size | Individuals to SMB; Enterprise via WordPress VIP. |
What reviewers say about WordPress.com
Praised for
- Easy to start and familiar WordPress editing.
- Large plugin and template choice.
- Low entry price on long prepay terms.
Common complaints
- Plugin conflicts and issues.
- Advanced features cost more on higher plans.
- Customization limits on lower plans.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most WordPress.com reviews leave out
- Payment transaction fee falls by plan: 10% Free, 8% Personal, 4% Premium, 2% Business, 0% Commerce (plus Stripe fees)
- Annual plans must be cancelled at least one month before the end date to stop renewal; discounted plans renew at full price.
- Terms let Automattic change fees at any time; the only remedy is cancelling.
- No public DPA copy: request it in account Privacy settings, sign and return by email.
- Refund window 14 days for annual, 7 days for monthly per support page.
- Enterprise tier is handled by WordPress VIP, not self-serve.
WordPress.com alternatives
Wix eCommerceSmall shops and service businesses that want site and store in one editor.Free plan; ecommerce from $29.77/month (Core) billed yearly
Squarespace CommerceBrands and creators that prioritize templates and design.EUR 12/month (Basic, lower of the two shown figures); 14-day trial
WebflowDesign-led marketing sites that need custom layouts and a CMS.$15/mo per site billed yearly (Basic)
Hostinger Website BuilderBudget-conscious small sites and online stores.$2.49/mo on 48-month plan (Premium)
WooCommerceMerchants already on WordPress who want full code control.Free (core); hosting typically $25-$350/month
BigCommerceGrowing stores wanting B2B tools and open APIs on a hosted platform.$29/month billed yearly (Core), $39 monthly
Sources
Every fact on this page comes from WordPress.com's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.