Ecommerce Platforms · Website Builders
BigCommerce review
Hosted ecommerce platform whose plans are capped by trailing twelve month sales, with Enterprise-style Performance tier.
BigCommerce at a glance
- Category
- Ecommerce Platforms, Website Builders
- Starting price
- $29/month billed yearly (Core), $39 monthly
- Pricing model
- flat monthly plan with sales caps
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- monthly or annual; Performance annual
- G2 rating
- 4.2 (574 reviews)
- Founded
- 2009
- Headquarters
- Austin, US
Buying BigCommerce: security, admin and contract
- Contract
- Monthly or annual; Performance billed annually.
Questions to ask BigCommerce before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where BigCommerce's public pages leave the answer open.
Who BigCommerce is for
Choose BigCommerce if
- Growing stores wanting B2B tools and open APIs on a hosted platform.
- Merchants that want no transaction fee on embedded payment providers.
- Mid-market brands expecting to cross sales tiers.
Look elsewhere if
- Merchants who dislike sales-based plan caps and forced upgrades.
- Tiny stores wanting the cheapest possible plan.
BigCommerce pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Core | $39/mo monthly, $29/mo yearly | per store | Up to $30K trailing twelve month GMV; Open Payment Provider fee 2.0% |
| Growth | $105/mo monthly, $79/mo yearly | per store | Up to $100K TTM GMV; 1.0%; customer groups and segmentation |
| Scale | $399/mo monthly, $299/mo yearly | per store | $33,333/month GMV cap, 0.9% overage above cap; 0.6% |
| Performance | Custom, from $1,499/mo | per store | $1M+ annual sales; billed annually; Price Lists and advanced promotions |
15-day free trial without credit card. Card processing from 2.89% + $0.29, Amex 3.50%. Embedded payment providers carry no fee on any plan.
BigCommerce features by buying criteria
| Criterion | What we found |
|---|---|
| Hosted versus self-hosted | Hosted SaaS. |
| Payment processing and transaction fees | Card rates from 2.89% + $0.29 (Amex 3.50%); Open Payment Provider fee 2.0% / 1.0% / 0.6% / none by plan. |
| B2B and wholesale features | Price Lists on Performance only; customer groups on Growth and up. |
| Scalability and checkout limits | Sales caps: $30K, $100K TTM GMV, $33,333/month on Scale; 0.9% overage on Scale. |
| Pricing model and transparency | Tiered with GMV caps, about 25% discount yearly. |
| Target company size | Small to enterprise. |
| Ecommerce capability | Native ecommerce. |
| Hosting, uptime and speed | Vendor-hosted. |
What most BigCommerce reviews leave out
- Plans are capped by trailing twelve month sales ($30K on Core, $100K on Growth), so growth forces upgrades.
- Scale charges 0.9% overage above its $33,333 monthly cap.
- Price Lists (B2B) appear only on Performance per the pricing page.
- Embedded payment providers add no fee; Open Payment Providers do (2.0% to 0.6%).
- 15-day trial needs no credit card.
BigCommerce alternatives
ShopifySmall and mid-size brands that want a hosted store without managing servers.$29/month billed yearly ($39 monthly) for Basic
WooCommerceMerchants already on WordPress who want full code control.Free (core); hosting typically $25-$350/month
Adobe Commerce (Magento)Large merchants with in-house or agency developers.Contact sales
Wix eCommerceSmall shops and service businesses that want site and store in one editor.Free plan; ecommerce from $29.77/month (Core) billed yearly
Big CartelArtists and small makers who want a cheap flat-fee store.$15/month (Platinum)
DudaAgencies managing many client sites with unlimited client accounts.$19/month billed annually ($25 monthly)
BigCommerce compared
Sources
Every fact on this page comes from BigCommerce's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.