Appointment Scheduling Software
vcita review
All-in-one client management suite for service businesses with booking, invoicing, client portal and an AI receptionist on higher tiers.
vcita at a glance
- Category
- Appointment Scheduling Software
- Starting price
- $35/month (Kickstart, billed annually)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- monthly or annual
- G2 rating
- 4.5 (80 reviews)
- Founded
- 2010
- Headquarters
- Israel and US (sources differ: Herzliya, Tel Aviv, Bellevue WA)
- Employees
- about 150-200 (estimates differ by source)
- Funding or owner
- About $30M total raised, including a $15M round in July 2019 led by Forestay Capital (Globes, Calcalist)
- Integrations
- QuickBooks, Zapier, Google Analytics 4
Buying vcita: security, admin and contract
- Contract
- Monthly billing offered; switch plans anytime per FAQ.
- Support
- Email on Kickstart; phone from Manage; priority on Manage + Grow.
- Implementation
- Webinars, video tutorials, guides, 1:1 sessions (1 free on Manage, 2 on Manage + Grow)
Questions to ask vcita before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where vcita's public pages leave the answer open.
Who vcita is for
Choose vcita if
- Service businesses that want booking, invoicing and CRM in one product.
- Solo operators who want phone onboarding sessions.
Look elsewhere if
- Buyers wanting a free plan: only a 14-day trial.
- Teams needing a pure meeting-link scheduler; this is a broader suite.
vcita pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Kickstart | $35/month billed annually | per month | Scheduling, client management, invoicing, client portal; email support; 100 US SMS credits; 50 MB storage; setup session $150 |
| Manage | $54/month billed annually | per month | Adds staff management, SMS reminders, estimates, email marketing; phone support; 250 US SMS credits; 1 free setup session |
| Manage + Grow | $93/month billed annually | per month | Adds AI receptionist, billing automation, recurring payments, waitlists; 500 US SMS credits; 2 setup sessions; page also shows a $110 per-seat rate that was unclear |
Annual plans save 15% per FAQ (header says up to 20%). Extra SMS 5 cents each in the US, 10 cents outside; credits do not roll over.
vcita features by buying criteria
| Criterion | What we found |
|---|---|
| Pricing model | Tiered monthly plan; per-seat rates exist on some tiers. |
| Target company size | Solo and small service businesses. |
| Reminders and no-show reduction | SMS reminders from Manage tier; monthly SMS credit 100/250/500 (US) |
| Payments and deposits | Invoicing on all tiers; recurring payments and billing automation on Manage + Grow. |
| Team and round-robin scheduling | Staff management from Manage tier; round-robin not verified. |
| CRM and video integrations | Built-in client management; QuickBooks, Zapier, Google Analytics 4 on top tier. |
What reviewers say about vcita
Praised for
- Ease of use.
- Automations.
- Easy administration.
Common complaints
- Integration issues.
- Missing features.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most vcita reviews leave out
- No free plan; trial is 14 days with all features and no card.
- SMS reminders are credit-based, not unlimited: 100 to 500 US credits per month by tier.
- Kickstart has no included setup session; a paid $150 session is optional.
- Phone support only from Manage tier up.
- Per-seat pricing on the page is hard to read; confirm seat costs before buying a team.
vcita alternatives
Acuity SchedulingService businesses (coaches, salons, consultants) booking client appointments.$16 per month billed annually ($20 monthly)
SimplyBook.meSmall service businesses that need payments, deposits and a branded client app.Free; paid from $11.9/month billed annually
Square AppointmentsSalons, studios and clinics already taking payments through Square.Free
SetmoreSmall teams of up to 4 that want a free booking page with payments.Free; Pro from $5/user/month (annual billing)
HubSpot MeetingsTeams already on HubSpot CRM who want booked meetings logged automatically.Free for up to 2 users (1 personal link)
CalendlySales and customer-facing teams needing round-robin and routing.Free; Standard $10 per seat per month billed monthly
Sources
Every fact on this page comes from vcita's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.