Vendor Management Software
SmartSuite review
No-code work management platform with templates that can be configured into a vendor register, not a dedicated vendor management product.
SmartSuite at a glance
- Category
- Vendor Management Software
- Starting price
- $15 per seat/month billed annually
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- monthly or annual
- G2 rating
- 4.8 (43 reviews)
- Funding or owner
- $38M total: $25M seed plus $13M Series A led by Canapi Ventures (February 2025)
- Security
- SOC 2 Type II, ISO 27001, GDPR, HIPAA with BAA (Enterprise and Signature)
- Integrations
- Gmail, Outlook, REST API
Buying SmartSuite: security, admin and contract
- SAML SSO
- Enterprise (SAML SSO)
- SCIM provisioning
- Enterprise.
- Audit logs
- Enterprise.
- Data residency
- US or EU hosting selectable at sign-up; existing workspaces can move US to EU.
- Contract
- Monthly billing available; cancel at end of cycle; Enterprise invoiced above a minimum fee.
- Support
- Premium Support on Enterprise.
- Implementation
- Customer Success Manager for Enterprise on annual term with 25+ licensed users.
Questions to ask SmartSuite before you sign
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where SmartSuite's public pages leave the answer open.
Who SmartSuite is for
Choose SmartSuite if
- Small teams building a custom vendor tracker from templates at low per-seat cost.
- Teams already using SmartSuite for other operations work.
Look elsewhere if
- Buyers wanting built-in vendor risk scoring or questionnaires.
- Teams that need SSO or SCIM without moving to Enterprise.
SmartSuite pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Team | $15 annual / $20 monthly | per seat per month | Min 3 billable users; 5,000 records per solution; 50GB |
| Professional | $32 annual / $36 monthly | per seat per month | Min 5 billable users; 100,000 records per solution; 100GB; advanced permissions |
| Enterprise | Custom | per seat | SSO, SCIM, audit logs, IP restrictions, DLP; 400,000 records |
| Signature | Custom | per solution | Priced per solution by sales |
14 day free trial with Professional features, no credit card. Storage overage $10/month per 100GB block.
SmartSuite features by buying criteria
| Criterion | What we found |
|---|---|
| Vendor repository | Configurable records and custom fields from templates; no dedicated vendor module verified. |
| Onboarding and documents | Build with forms and automations; no prebuilt vendor onboarding verified. |
| Integrations | REST API on all plans; Gmail and Outlook on Professional. |
| Pricing | Published, from $15 per seat per month annual. |
What reviewers say about SmartSuite
Praised for
- Easy to use.
- Good customer support.
Common complaints
- Wants more native integrations.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most SmartSuite reviews leave out
- Not a purpose-built vendor management tool: you assemble the vendor register from 200+ templates.
- Minimum 3 billable seats on Team and 5 on Professional.
- SSO (SAML), SCIM and audit logs only on Enterprise.
- The pricing page is inconsistent on EU data residency: FAQ says any plan can choose a US or EU data center, feature list places it under Enterprise.
- Founders previously built Archer Technologies, a GRC product.
SmartSuite alternatives
VenminderBanks and credit unions needing examiner-ready vendor due diligence.Contact sales
IvaluaLarge enterprises replacing several procurement tools with one source-to-pay platform.Contact sales
ProcurifyMid-size companies that need PO and approval control tied to budgets.Contact sales
Kissflow ProcurementMid-size companies that want procurement workflows inside a general workflow platform.Contact sales
TonkeanProcurement teams with Coupa, SAP or NetSuite who need an intake layer on top.Contact sales
CoupaLarge enterprises that need one suite for procure-to-pay, sourcing and supplier risk.Contact sales
Sources
Every fact on this page comes from SmartSuite's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.