Email Marketing Software · Marketing Automation Software
GetResponse review
Email marketing and automation platform with workflow builder, lead scoring, tags and landing pages, priced by contact count.
GetResponse at a glance
- Starting price
- EUR 16/month (Starter, 1,000 contacts, monthly) or EUR 13.12/month billed yearly
- Pricing model
- per contact tier
- Public pricing
- Yes
- Free plan
- Yes
- Free trial
- Yes
- Contract
- monthly, yearly; Enterprise also 24-month
- G2 rating
- 4.3 (1,138 reviews)
- Security
- PCI DSS certified, GDPR compliant (vendor statement), SOC2-related materials on request
Buying GetResponse: security, admin and contract
- SAML SSO
- Enterprise only.
- Contract
- Monthly or yearly; Enterprise 24-month option.
- Support
- Email and chat on all paid plans; phone, Slack and dedicated Customer Experience Manager on Enterprise.
- Public DPA
- Yes, on request via support.
- Implementation
- Onboarding session on self-serve plans; dedicated onboarding on Enterprise.
Questions to ask GetResponse before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- What will the price be at renewal, and is the increase capped?
Questions are listed where GetResponse's public pages leave the answer open.
Who GetResponse is for
Choose GetResponse if
- Small teams that want email plus automation and landing pages in one plan.
- Nonprofits (50% off monthly plans per pricing page)
Look elsewhere if
- Teams needing SSO below Enterprise (Starter, Marketer, Creator list no SSO)
- Buyers who need a built-in CRM (none described on the automation page)
GetResponse pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Starter | EUR 16/mo; EUR 13.12/mo billed yearly | 1,000 contacts | 3 team seats, no SSO |
| Marketer | EUR 54/mo; EUR 44.28/mo billed yearly | 1,000 contacts | 5 team seats, no SSO |
| Creator | EUR 62/mo; EUR 50.84/mo billed yearly | 1,000 contacts | 5 team seats, no SSO |
| Enterprise | Custom | contract | Unlimited seats, SSO, phone and Slack support, dedicated IP and domain, SMS, transactional email; 24-month option |
Yearly payment saves a further 18% per pricing page. Nonprofits 50% off monthly plans. Free account with limited features after 14-day trial; 30-day Enterprise pilot via demo. Prices in EUR. The vendor pricing page shows EUR only; it says charges are in USD or EUR, but no USD list price is published. Third-party USD figures are not used.
GetResponse features by buying criteria
| Criterion | What we found |
|---|---|
| Automation workflows | Workflow builder from templates or scratch, behavior triggers, conditions and filters. |
| Segmentation and personalization | Action-based segments, unlimited tags. |
| Deliverability | Dedicated IP is Enterprise/MAX only; member of Certified Sender Alliance, TRUSTe, Signal Spam. |
| Ecommerce and CRM integrations | Store and CRM data sync via integrations. |
| Pricing model and real cost | By contact tier, 3 to 5 team seats on self-serve plans. |
| Target company size | Small to mid-size; Enterprise tier for larger orgs. |
| Workflow and journey builder | Templates or from scratch, behavior triggers, conditions, filters. |
| Lead scoring and routing | Points per contact action on pages and emails. |
| CRM integration | No built-in CRM described; syncs CRM data via integrations. |
| Email and multichannel campaigns | Email; SMS automation and 5,000 free SMS on Enterprise/MAX. |
| Forms and landing pages | Landing page creator (details not verified) |
What most GetResponse reviews leave out
- Self-serve plans cap team seats (Starter 3, Marketer 5, Creator 5); unlimited seats and SSO only on Enterprise.
- Dedicated IP, dedicated sending domain, SMS and transactional email sit in the Enterprise tier.
- Does not claim a SOC 2 certification; offers 'SOC2-related materials' on request.
- A public DPA is available through support, not a self-serve download on the security page.
- Yearly billing price is about 18% below monthly (EUR 16 to 13.12 on Starter).
GetResponse alternatives
ActiveCampaignSmall and mid-size teams that want automation plus a light CRM.$15/month (Starter, 1,000 contacts, billed annually)
BrevoEmail, SMS and CRM platform (formerly Sendinblue) with Free, Starter, Standard, Professional and Enterprise plans.Free (price of paid plans not verified)
Campaign MonitorSmall marketing teams and business owners who run their own email.Lite, priced by contact tier (amount not published in USD; vendor shows EUR)
Constant ContactSmall businesses that want a single vendor for email, SMS and basic campaigns (vendor positioning, not verified here)$12/month (Email Lite, 500 contacts, monthly billing); Standard $35, Premium $80; price rises with contact count
DripEcommerce-focused email and automation platform.From $39/month (up to 2,500 contacts), per Drip blog
HubSpot Marketing HubTeams already on HubSpot CRM that want marketing, forms and reporting in one system.$0 (Free, up to 2 users); Starter from $7 or $20 per seat/month
Sources
Every fact on this page comes from GetResponse's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.