AI Meeting Assistants
Circleback review
AI meeting notes tool that captures action items with or without a bot and offers an SSO/SCIM tier priced openly at $35 per user.
Circleback at a glance
- Category
- AI Meeting Assistants
- Starting price
- $15 per user/month (Pro)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- Yes
- Contract
- monthly or yearly toggle
- G2 rating
- 4.6 (4 reviews)
- Founded
- 2023
- Headquarters
- San Francisco, US
- Funding or owner
- Seed (USD 2.5M, Nov 2024, Y Combinator led)
- Security
- SOC 2 Type II, EU-U.S. Data Privacy Framework, HIPAA (BAA)
- Integrations
- Slack, Notion, Linear, HubSpot, Salesforce, Attio
Buying Circleback: security, admin and contract
- SAML SSO
- Enterprise only (SAML or OIDC)
- SCIM provisioning
- Enterprise only.
- Contract
- Invoice/PO billing on Enterprise.
- Support
- Priority support on Enterprise.
- Public DPA
- Yes, circleback.ai/dpa (processor)
Questions to ask Circleback before you sign
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Circleback's public pages leave the answer open.
Who Circleback is for
Choose Circleback if
- Teams wanting transparent public pricing through the Enterprise tier.
- Users who need bot-free desktop capture plus API/MCP/CLI automation.
Look elsewhere if
- Teams needing long recording storage on cheap plans (1 year on Pro)
- Buyers needing a deep G2 review history (4 reviews)
Circleback pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | per user | 2 teams, 30 day history |
| Pro | $15 | per user/month | 5 teams, 1 year recording storage |
| Business | $25 | per user/month | unlimited teams, 2 years storage, admin roles, free viewers |
| Enterprise | $35 | per user/month | HIPAA, SSO, SCIM, invoice/PO billing |
The vendor shows one price per tier and does not state separate monthly and yearly figures. Nonprofits 30% off, students 50%.
Circleback features by buying criteria
| Criterion | What we found |
|---|---|
| Pricing model | Per user, four tiers, free viewers. |
| Target company size | Individuals to enterprise. |
| Transcription accuracy and languages | Over 100 languages (vendor) |
| Meeting platform support | Zoom, Google Meet, Teams, WebEx, Slack huddles, GoTo, in-person. |
| Summaries and action items | Structured notes, action items assigned and organized; search across meetings. |
| CRM and workflow integrations | Slack, Notion, Linear, HubSpot, Salesforce, Attio, Asana, Monday, Zoho, Intercom, Zapier, Make, API, MCP, CLI. |
| Privacy and security | SOC 2 Type II, EU-US DPF, HIPAA with BAA; no training on customer data. |
| Bot-based vs botless capture | Either: bot joins or macOS/Windows desktop app records without a bot. |
What reviewers say about Circleback
Praised for
- Automatic notes and action items.
Common complaints
- Speaker identification and in-person meetings could be better (G2 reviewer)
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Circleback reviews leave out
- SSO (SAML or OIDC) and SCIM only on the $35 Enterprise tier.
- Pentest report shared via security portal.
- Free viewers on Business let non-users read shared notes.
- Enterprise says no sales call required with automatic volume discounts.
Circleback alternatives
GranolaIndividuals and teams who dislike visible bots in calls.Free; Business $14/user/month
FathomIndividuals and small teams wanting unlimited free recording.Free; Team $15/user/month annual
Fireflies.aiTeams wanting broad integrations and a free tier.Free; Pro $10/user/month billed annually (third-party reported)
Otter.aiIndividuals and small teams wanting a free or low-cost transcription tool.Free (Basic); Pro $8.33/user/month billed annually
KrispTeams on Zoom/Meet/Teams who want notes without a bot in the call.$8 per user/month billed annually (Core)
Read AITeams that want meetings, email and messages summarized in one tool.$15 per user/month billed annually (Pro)
Sources
Every fact on this page comes from Circleback's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.