Electronic Signature Software
DocuSign review
DocuSign eSignature is the category-leading e-signature product, sold per user with envelope caps and a wider agreement platform.
DocuSign at a glance
- Category
- Electronic Signature Software
- Starting price
- $11/month (Personal, billed annually); Standard $30 per user/month; Business Pro $45 per user/month
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Contract
- annual or monthly
- G2 rating
- 4.5 (2,623 reviews)
- Security
- ISO 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS
Buying DocuSign: security, admin and contract
- SAML SSO
- Enhanced plan (contact sales)
- Contract
- Monthly cancellable; annual 30-day refund.
Questions to ask DocuSign before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where DocuSign's public pages leave the answer open.
Who DocuSign is for
Choose DocuSign if
- Organizations with regulated or high-value signing needing audit and compliance depth.
- Teams already using Salesforce or other major integrations.
Look elsewhere if
- Teams that send high envelope volumes on low plans.
- Buyers wanting unlimited sending cheaply.
DocuSign pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Personal | $11/month | 1 user | 5 envelopes per month |
| Standard | $30/month | per user | up to 50 users, up to 100 envelopes per user per year on annual |
| Business Pro | $45/month | per user | up to 50 users, same envelope cap |
| Enhanced | Contact sales | custom | over 50 users, SSO listed |
USD prices (annual billing paid monthly) are not confirmed on the vendor site, which shows EUR by default; older listings showed $10/$25/$40. Verify live.
DocuSign features by buying criteria
| Criterion | What we found |
|---|---|
| Legal compliance (ESIGN, UETA, eIDAS) | Page lists ISO 27001:2022, SOC 1/2 Type 2, PCI-DSS, 21 CFR Part 11, HIPAA; EU QES add-on from 10 EUR per recipient. |
| Identity verification and security | Verification from 2.35 EUR per check; 5 checks bonus on Standard and Business Pro. |
| Envelope or document limits | About 100 per user per year on annual Standard/Business Pro; 10 per month on monthly. |
| Pricing model and real cost | Per user plus per-use add-ons. |
| Target company size | Individuals to enterprise; plans cap at 50 users before Enhanced. |
What most DocuSign reviews leave out
- Standard and Business Pro are capped near 100 envelopes per user per year on annual billing.
- SSO shown only with Enhanced (contact sales, 50+ users)
- QES, SMS/WhatsApp delivery and ID checks are metered add-ons.
- 30-day refund on annual plans bought online.
DocuSign alternatives
Adobe Acrobat SignTeams already on Adobe Acrobat or Creative Cloud.Contact sales
signNowSmall teams wanting low-cost e-signature with API access.Business tiers; homepage cites Enterprise from $30/month
Dropbox SignSmall teams of 2 to 4 that want published per-user pricing.$10.05/month billed yearly (Essentials, 1 user)
PandaDocSales teams generating quotes and contracts from templates and CRM data.$19 per seat per month billed annually (third-party reported)
SignWellSmall teams that want unlimited documents at a low per-sender price.Free (1 sender, 3 documents/month); Light $10/month billed yearly
BoldSignCost-sensitive teams (Business ~$15/user/month yearly)Free (1 user, 25 envelopes/month); Growth $5/user/month
DocuSign compared
Sources
Every fact on this page comes from DocuSign's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.