Team Chat and Messaging Software
Zoho Cliq review
Team chat from Zoho with channels, calls and bots, with a free tier and per-user paid plans.
Zoho Cliq at a glance
- Category
- Team Chat and Messaging Software
- Starting price
- Free; paid Standard plan (USD amount not verified)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- Yes
- Contract
- monthly or annual billing
- G2 rating
- 4.4 (261 reviews)
- Integrations
- Zoho apps
Buying Zoho Cliq: security, admin and contract
- SAML SSO
- Listed on all plans including Free (plan-comparison page)
- Audit logs
- Enterprise.
- Contract
- Monthly billing available.
- Support
- Support plans page exists (zoho.com/cliq/pricing/support-plans.html); details not verified.
Questions to ask Zoho Cliq before you sign
- Is SCIM provisioning included, or a paid add-on?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Zoho Cliq's public pages leave the answer open.
Who Zoho Cliq is for
Choose Zoho Cliq if
- Teams already on Zoho apps (CRM, Projects, Workplace) that want chat inside that suite.
- Small teams that want a free tier with 100-person channels and group chats.
Look elsewhere if
- Buyers who need audit logs below the Enterprise plan.
- Teams that need a verified public USD price list before talking to Zoho.
Zoho Cliq pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | 10,000 searchable messages, meetings capped at 60 minutes, 100 GB per company, 10 extensions and 100 bots per company | |
| Standard | per user per month | Unlimited searchable messages, 24-hour meetings, 100 GB per company; no minimum users | |
| Professional | per user per month | Minimum 10 users, 100 GB per user, guest chat, meetings up to 1,000 active participants | |
| Enterprise | per user per month | Minimum 10 users, 100 GB per user, audit logs |
Zoho's pricing pages show no amounts for visitors in Germany. A third-party copy of the plan comparison lists 10, 25 and 50 per user for Standard, Professional, Enterprise but gives no currency or billing period, so these are not recorded as prices. Pricing page states annual billing saves 10%.
Zoho Cliq features by buying criteria
| Criterion | What we found |
|---|---|
| Channels and threading | Channels up to 100 participants and group chats up to 100 participants on Free. |
| Built-in video and huddles | 1:1 audio/video calls; meetings up to 100 participants (Free, Standard) or 1,000 active participants plus 10,000 viewers (Professional, Enterprise); 60-minute cap on Free. |
| Search and message history limits | 10,000 searchable messages on Free; unlimited on Standard and above. |
| App integrations and bots | Extensions and bots; Free is limited to 10 extensions and 100 bots per company. |
| Guest and external access | Guest chat on Professional and Enterprise, not on Free or Standard. |
| Security and admin controls | SSO listed on all plans; audit logs on Enterprise only; retention and eDiscovery policies; encryption at rest and in transit. |
| Pricing model and transparency | Free tier plus per-user paid plans; annual billing saves 10%. |
| Target company size | Small teams to enterprises (Enterprise tier has 10-user minimum) |
What reviewers say about Zoho Cliq
Praised for
- Easy to use with a clean interface.
- Strong fit when the rest of the stack is Zoho.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Zoho Cliq reviews leave out
- Audit logs are Enterprise only; guest chat starts at Professional.
- Professional and Enterprise need at least 10 users, Standard has no minimum.
- Storage is 100 GB per company on Free and Standard but 100 GB per user on Professional and Enterprise.
- Free meetings stop at 60 minutes; paid plans allow 24 hours.
Zoho Cliq alternatives
SlackTeams wanting channel-based chat with a large app ecosystem.$8.75/user/month monthly, about $7.25/user/month billed annually (Pro)
Microsoft TeamsOrganizations already on Microsoft 365 and Entra ID.$4.00/user/month paid yearly (Teams Essentials)
Google ChatTeams already on Google Workspace that want chat without a second license.$7 per user/month (Workspace Starter, annual commitment billed monthly)
MattermostOrganizations that must self-host or run air-gapped chat.Contact sales
FlockSmall teams (up to about 100 members) wanting low-cost chat with a free tier.Free (Starter); PRO price not shown on current page
ChantySmall teams wanting cheap per-user chat with tasks.Free up to 5 members; Business 3 EUR per user/month billed annually (EUR only)
Sources
Every fact on this page comes from Zoho Cliq's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.