HR Software (HRIS)
Zenefits review
Former small-business HRIS now owned by TriNet and sold as TriNet Zenefits / HR Plus.
Rebranded: Acquired by TriNet (closed 2022-02-15). zenefits.com/pricing now 301-redirects to trinet.com; product folded into TriNet HR Platform / HR Plus. Legacy Essentials/Growth/Zen plans closed to new customers per CostBench.
Zenefits at a glance
- Category
- HR Software (HRIS)
- Starting price
- Contact sales
- Pricing model
- custom
- Public pricing
- No
- Free plan
- No
- Free trial
- No
- G2 rating
- 3.9 (464 reviews)
- Funding or owner
- Acquired by TriNet from Francisco Partners (2022)
- Security
- SOC 1 Type II, SOC 2 Type II (third-party listing, unverified)
Buying Zenefits: security, admin and contract
- Contract
- Not published.
- Implementation
- Third parties estimate 4 to 6 weeks for TriNet HR platform (ToolsForHumans)
Questions to ask Zenefits before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Zenefits's public pages leave the answer open.
Who Zenefits is for
Choose Zenefits if
- Small businesses already considering TriNet who want an HR platform without co-employment (ASO)
- Existing Zenefits customers migrating to TriNet.
Look elsewhere if
- Buyers who want the old Zenefits tiered public prices.
- Teams that need a vendor-neutral independent HRIS.
Zenefits pricing
Zenefits does not publish a price list; pricing is quoted on request.
Legacy list prices (no longer current): Essentials $8, Growth $16, Zen $27 PEPM annual per TechRepublic; other sources $14/$21. TriNet's HR Plus has no published fixed prices per CostBench. CostBench reports renewal increases for migrated customers (unconfirmed).
Zenefits features by buying criteria
| Criterion | What we found |
|---|---|
| Core HR and employee records | Employee records and org data in TriNet HR platform. |
| Payroll integration or built-in payroll | Payroll available via TriNet. |
| Benefits administration | Benefits admin; TriNet also offers PEO. |
| Pricing model and transparency | Quote only after migration to HR Plus. |
| Target company size | Small business (legacy Zenefits) |
What reviewers say about Zenefits
Praised for
- Ease of use and self-service onboarding.
- Broad small-business feature set.
Common complaints
- Customer support.
- Price increases after the move to TriNet (unconfirmed)
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Zenefits reviews leave out
- TriNet announced the Zenefits deal 2021-12-23 and closed it 2022-02-15.
- Zenefits.com/pricing now 301-redirects to trinet.com, and plan.trinet.com redirects to the HR Plus page.
- Sources conflict on whether Zenefits was retired in Dec 2023 (TechRepublic) or early 2025 (CostBench)
- Gusto's TriNet guide says the PEO admin fee is commonly estimated at $100 to $150 per employee per month; that applies to PEO, not HR Plus.
Zenefits alternatives
TriNetSmall and mid size employers wanting benefits and compliance outsourced.Contact sales
JustworksSmall US companies that want a PEO with benefits and compliance handled for them.$50/month base plus $8 per employee (Payroll plan)
BambooHRSmall and mid-size US companies that want HRIS first and light recruiting in the same system.$250/mo flat (Core, 25 or fewer employees); $10 to $10.25 per employee per month above that
GustoSmall US businesses of 1 to a few dozen people wanting simple setup.$49/month plus $6 per person (Simple)
RipplingCompanies already running payroll and HR on Rippling that want app access tied to employee records.$8 per employee per month plus monthly base fee
ADP Workforce NowMid-market employers (roughly 50 to 1,000 staff) that want one vendor for payroll, HR and compliance.Contact sales
Sources
Every fact on this page comes from Zenefits's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.