Time Tracking Software
When I Work review
Shift scheduling and time clock app for hourly teams with very low per-user prices and SSO only on the Premium tier.
When I Work at a glance
- Category
- Time Tracking Software
- Starting price
- $2.50 per user per month (Essentials)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- no contracts, cancel anytime (vendor)
- G2 rating
- 4.4 (341 reviews)
- Headquarters
- Minneapolis, US
- Security
- PCI-compliant payment network (vendor claim)
Buying When I Work: security, admin and contract
- SAML SSO
- Premium and up (SAML)
- Data residency
- AWS; region not stated.
- Contract
- No contracts, cancel anytime; 14-day trial no card.
- Support
- Help center, ticket form, talk to support.
- Public DPA
- Not offered as a document per security page (data processing policies mentioned)
Questions to ask When I Work before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- What will the price be at renewal, and is the increase capped?
Questions are listed where When I Work's public pages leave the answer open.
Who When I Work is for
Choose When I Work if
- Hourly, shift-based teams (retail, restaurants, service) that need scheduling plus a time clock.
- Small multi-location businesses wanting GPS or geofenced clock-in.
Look elsewhere if
- Project or agency teams needing billable rates and invoicing.
- Companies needing SSO on a low tier (Premium only)
When I Work pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | $2.50 | per user per month | Auto scheduling, multi-location, messaging, payroll and POS integrations |
| Pro | $5 | per user per month | Scheduling rules, role permissions, custom reporting |
| Premium | $8 | per user per month | API, webhooks, SAML SSO |
| Enterprise | Contact sales |
Time Tracking & Attendance is a separate toggle per plan; its price is not listed on the pricing page. FAQ text on single vs multi-location pricing conflicts with the plan table. Billing period of listed prices not stated. Checked 2026-10-24.
When I Work features by buying criteria
| Criterion | What we found |
|---|---|
| Timers and timesheets | Time clock with breaks and time off tracking. |
| Payroll and accounting integrations | Payroll and POS integrations on all plans (names not verified) |
| Attendance and compliance | Attendance, breaks, GPS/geofencing clock-in. |
| Mobile app and offline use | G2 summary rates mobile support about 9.0; offline use not verified. |
| Pricing model | Per user per month, tiered. |
| Target company size | Small hourly businesses; Enterprise tier exists. |
What reviewers say about When I Work
Praised for
- Shift scheduling and time tracking score highest.
- Mobile app well rated.
Common complaints
- Process automation and leave management score lower.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most When I Work reviews leave out
- Time tracking and attendance is a separate toggle with unpublished price.
- SAML SSO is Premium ($8) only.
- Primarily a scheduling product; time tracking is secondary.
- Public DPA not offered as a document per security page; trust center exists at trust.wheniwork.com.
When I Work alternatives
QuickBooks TimeExisting QuickBooks Online users syncing hours to payroll and accounting.$20/mo base + $10/user/mo (Time Premium; list price)
HubstaffRemote and distributed teams that pay contractors across countries (Gusto, Deel, Wise, PayPal listed)$4.99/seat/mo (Starter, per G2 listing; not confirmed by the vendor)
ClockifyBudget-conscious teams that want unlimited free tracking.$3.99 per seat/month billed annually (Basic)
actiTIMESmall teams (1-3 users free) and SMBs wanting simple timesheets and approvals.Free for 1-3 users; $6/user/month billed yearly (1-40 users)
DeskTimeSmall and hybrid teams wanting automatic time and app tracking cheaply.EUR 5.50/user/month (Pro, EUR only)
EverhourSmall agencies and project teams that track time inside Asana, Trello, Jira or similar tools.$8.50 per seat per month, billed yearly
Sources
Every fact on this page comes from When I Work's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.