Applicant Tracking Systems
SmartRecruiters review
Enterprise-leaning ATS now owned by SAP, with a published entry price of $14,995 and quote-only higher tiers.
SmartRecruiters at a glance
- Category
- Applicant Tracking Systems
- Starting price
- Starting at $14,995 (Essential), unit/period not stated
- Pricing model
- custom
- Public pricing
- Yes
- Free plan
- No
- Free trial
- No
- G2 rating
- 4.3 (522 reviews)
- Founded
- 2010
- Headquarters
- San Francisco, US
- Funding or owner
- Acquired by SAP (announced mid-2025, closed 2025-09-11); about USD 225M raised before per Preqin
- Integrations
- SAP SuccessFactors
Buying SmartRecruiters: security, admin and contract
- Support
- Services page, community and help center, trust center linked from pricing page.
Questions to ask SmartRecruiters before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- Is there a monthly option, and what are the cancellation and renewal terms?
- What will the price be at renewal, and is the increase capped?
Questions are listed where SmartRecruiters's public pages leave the answer open.
Who SmartRecruiters is for
Choose SmartRecruiters if
- High-volume and mid-market to enterprise hiring.
- SAP SuccessFactors customers.
Look elsewhere if
- Small teams with sub-$15k budgets.
- Buyers who want self-serve monthly plans.
SmartRecruiters pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essential | Starting at $14,995 | not stated | |
| Professional | Request pricing | ||
| High Volume | Request pricing | ||
| Complete | Request pricing |
Advanced Analytics, Custom In-App Guidance and Advanced Sandbox are add-ons per comparison table.
SmartRecruiters features by buying criteria
| Criterion | What we found |
|---|---|
| HRIS and background check integrations | Interoperable with SAP SuccessFactors and other HCM suites (SAP statement) |
| Pricing model and real cost | Four tiers; only Essential price published. |
| Target company size | G2 reviewers note high-volume hiring fit. |
What reviewers say about SmartRecruiters
Praised for
- Smooth candidate application process.
- Works for high-volume hiring.
Common complaints
- Trails rivals on overall G2 score.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most SmartRecruiters reviews leave out
- SAP completed the acquisition on 2025-09-11.
- SmartRecruiters stays a standalone product usable with non-SAP HCMs per SAP.
- Essential tier starts at $14,995 on the vendor page, rare for enterprise ATS.
- Add-ons: Advanced Analytics, Custom In-App Guidance, Advanced Sandbox.
- PitchBook records USD 880M deal amount, not confirmed by Preqin (undisclosed)
SmartRecruiters alternatives
iCIMSLarge employers with complex high-volume hiring.Contact sales
TeamtailorEmployer-branding focused hiring teams that want unlimited users.Contact sales
RecruiteeGrowing companies wanting a collaborative ATS with SSO available as an add-on.Contact sales
AshbyStartups up to 100 employees wanting one published monthly price.$400/month (All-In-One Foundations, up to 100 employees)
BambooHRSmall and mid-size US companies that want HRIS first and light recruiting in the same system.$250/mo flat (Core, 25 or fewer employees); $10 to $10.25 per employee per month above that
Breezy HRVery small teams that can live with one active job on the free plan.$0 (Bootstrap); paid from $157/mo
Sources
Every fact on this page comes from SmartRecruiters's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.