Vendor Risk Management Software
OneTrust review
Broad privacy, GRC and third-party risk platform whose Third-Party Management module runs supplier due diligence and assessments.
OneTrust at a glance
- Category
- Vendor Risk Management Software
- Starting price
- Contact sales
- Pricing model
- custom
- Public pricing
- No
- Free plan
- No
- Free trial
- No
- G2 rating
- 4.5 (5 reviews)
- Founded
- 2016
- Headquarters
- Atlanta, US
- Employees
- 1,001-5,000
- Funding or owner
- Venture-backed; sources cite $1B+ raised and $4.5B to $5.3B valuations, figures conflict
- Integrations
- BitSight, UpGuard, Recorded Future, RiskRecon, SecurityScorecard
Buying OneTrust: security, admin and contract
- Contract
- Full subscription term commitment per legal page; no monthly plan published.
- Support
- Support & Services and MyOneTrust Help Center linked; tiers not published on trust page.
- Public DPA
- Yes, public DPA v2.2 (effective 2026-03-23) at legal.onetrust.com.
Questions to ask OneTrust before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- What will the price be at renewal, and is the increase capped?
Questions are listed where OneTrust's public pages leave the answer open.
Who OneTrust is for
Choose OneTrust if
- Enterprises that already use OneTrust for privacy or GRC and want vendor risk on the same platform.
- Teams needing ethics and compliance due diligence (PEP, sanctions, adverse media screening)
Look elsewhere if
- Small teams wanting a quick, simple vendor questionnaire tool: reviewers call it broad with a learning curve.
- Buyers who need public pricing.
OneTrust pricing
OneTrust does not publish a price list; pricing is quoted on request.
Gartner describes subscription pricing by users, features and organization needs. Competitor blogs claim high pricing; treated as biased.
OneTrust features by buying criteria
| Criterion | What we found |
|---|---|
| Questionnaires / assessments | Automated supplier risk assessment workflows. |
| Continuous monitoring | Via integrations with security-rating vendors (BitSight, UpGuard, Recorded Future, RiskRecon) |
| Remediation workflow | Automated workflows across supplier due diligence lifecycle. |
| Pricing / add-on | Custom quote. |
What reviewers say about OneTrust
Praised for
- Workflow automation.
- Strong customer success and support.
Common complaints
- Broad product with a steep learning curve.
- Out-of-box reporting and dashboards seen as weak.
- Pricing called high.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most OneTrust reviews leave out
- G2 has only 5 reviews for the TPM product; Gartner Peer Insights shows 4.1 from 177 ratings and GetApp 4.3 from 57, so the G2 score is thin evidence.
- Continuous monitoring relies on third-party security-rating integrations rather than a native scoring engine (per integration pages).
- Adds ethics and compliance screening (PEP, sanctions, adverse media) beyond security questionnaires.
- Sold as a module of a wider privacy and GRC platform, so cost depends on bundle.
OneTrust alternatives
WhisticSecurity and GRC teams that run questionnaire-based vendor assessments.Contact sales- UpGuardMid-size security teams that want published entry pricing for vendor risk.$1,750 per month, billed annually
BitsightTeams that want outside-in security ratings to monitor many vendors continuously.Contact sales
SecurityScorecardSecurity teams that want outside-in continuous monitoring of many vendors.Contact sales
PanoraysSecurity teams monitoring a vendor base with outside-in cyber scoring.Contact sales
VantaCompanies already buying Vanta for SOC 2 or ISO 27001 that want vendor review in the same tool.Contact sales
OneTrust compared
Sources
Every fact on this page comes from OneTrust's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.