Mobile Device Management Software

NinjaOne review

RMM and endpoint management platform for MSPs and IT teams, quote-based per-endpoint pricing with MDM as a selectable product.

Researched by Max Benz · Facts checked October 24, 2026 · How we research

NinjaOne at a glance

Category: Mobile Device Management Software
Starting price: Contact sales (rates cited from $3.75 per endpoint at 50 or fewer down to $1.50 at 10,000)
Pricing model: per device
Public pricing: No
Free plan: No
Free trial: Yes
Contract: monthly or annual; flexible
G2 rating: 4.7 (4,584 reviews)
Founded: 2013
Headquarters: Austin, US
Employees: about 1,200 to 1,900 (third-party estimates)
Funding or owner: $500M Series C Feb 2025 at $5B; June 2026 $400M secondary at $12.3B (Dealroom)
Security: SOC 2, SOC 3, ISO 27001:2022, FedRAMP Rev5 Class C, FedRAMP High Ready

Buying NinjaOne: security, admin and contract

SAML SSO: Listed as a control on trust center; plan mapping not published.
Data residency: Hosting on AWS; processing locations include US, Canada, EU countries, Australia, Japan; per-customer choice not verified.
Contract: Month-to-month case by case; commitment discounts available.
Support: Free unlimited support.
Public DPA: Yes, DPA available per trust center.
Implementation: No implementation fees; free onboarding and training.

Questions to ask NinjaOne before you sign

Is SCIM provisioning included, or a paid add-on?
Which plan includes audit logs, and how long are they kept?
What will the price be at renewal, and is the increase capped?

Questions are listed where NinjaOne's public pages leave the answer open.

Who NinjaOne is for

Choose NinjaOne if

MSPs and IT teams managing mostly Windows/Mac endpoints that want RMM plus MDM.
Teams that want no implementation fees and free support.

Look elsewhere if

Buyers needing standalone deep mobile MDM (reviewers cite limited mobile/device management)
Teams wanting fully public pricing.

NinjaOne pricing

NinjaOne does not publish a price list; pricing is quoted on request.

Page cites 'as low as $1.50 per month at 10,000 endpoints, rising to $3.75 at 50 or fewer' for the commercial instance; full price list requires quote; MDM inclusion in base price not stated.

NinjaOne features by buying criteria

NinjaOne features, checked October 24, 2026
Criterion	What we found
Pricing model and real cost	Per endpoint with volume tiers.
Target company size	Small to enterprise, strong MSP base.

What reviewers say about NinjaOne

Praised for

Clean dashboard and navigation.
Automated updates, alerts and customer support.

Common complaints

Limited mobile app and mobile device management.
Weak search and missing client portal features.

Themes paraphrased from public reviews on G2 and similar sites, not quotes.

What most NinjaOne reviews leave out

No implementation or onboarding fees, and support is free and unlimited per pricing page.
Partners without a commitment can cancel with 60 days' notice; month-to-month is case by case.
MDM is a selectable add-on product; inclusion in per-endpoint price not stated.
Trust center lists FedRAMP Rev5 Class C and ISO 27001:2022; SOC 2 report needs an MNDA.
A Data Processing Agreement is available.

NinjaOne alternatives

JumpCloudSmall and mid-size IT teams that want directory, SSO and MDM from one vendor.
$9 per user per month billed annually (Device Management package)
Microsoft IntuneCompanies already on Microsoft 365 E3 or E5, where Intune Plan 1 is already included.
$8.00 per user per month (Intune Plan 1 standalone)
HexnodeSmall and mid-size mixed-OS fleets that want public per-device pricing.
$2.20 per device per month (Pro)
ManageEngine MDM PlusSmall teams with up to 25 devices that need a free full-featured MDM.
Free up to 25 devices; Cloud Standard $645 per year for 50 devices
MosyleSchools and small businesses managing only Apple devices.
Free up to 30 devices; $1.00 per device per month (Business Premium)
42Gears SureMDMAndroid and rugged or kiosk device fleets.
$3.99 per device per month (Standard, third-party listing)

Sources

Every fact on this page comes from NinjaOne's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.

Sources (5)