ERP Software
Microsoft Dynamics 365 Business Central review
Microsoft's cloud ERP for small and mid-size companies, sold per user through partners.
Microsoft Dynamics 365 Business Central at a glance
- Category
- ERP Software
- Starting price
- $8/user/month (Team Members); $80/user/month (Essentials)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- No
- Free trial
- Yes
- Contract
- annual billing; sold via partners
- G2 rating
- 4.0 (890 reviews)
- Founded
- 2018
Buying Microsoft Dynamics 365 Business Central: security, admin and contract
- Contract
- Paid subscription cancellation through the reselling partner; internal admin keeps read-only access afterward.
- Support
- Partner is frontline support; sales line (800) 642 7676.
- Implementation
- Through Microsoft partners, no published timeline.
Questions to ask Microsoft Dynamics 365 Business Central before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Microsoft Dynamics 365 Business Central's public pages leave the answer open.
Who Microsoft Dynamics 365 Business Central is for
Choose Microsoft Dynamics 365 Business Central if
- Companies already on Microsoft 365 and Entra ID.
- SMBs that want a partner-led implementation.
Look elsewhere if
- Buyers who want direct online cancellation (paid subscriptions are cancelled through the reselling partner)
Microsoft Dynamics 365 Business Central pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | $80.00 | per user per month, billed yearly | Finance, sales, operations, Copilot included |
| Premium | $110.00 | per user per month, billed yearly | Adds service management and manufacturing |
| Team Members | $8.00 | per user per month, billed yearly | Read, approve, limited updates |
Page says displayed prices are informational and the actual price appears at checkout. 30-day free trial. Copilot Studio agents sold separately via Copilot Credits (prepaid commit or pay-as-you-go) and need an Azure subscription.
Microsoft Dynamics 365 Business Central features by buying criteria
| Criterion | What we found |
|---|---|
| Core financials | Core finance included in Essentials. |
| Manufacturing and production | Included in Premium, not Essentials. |
| Customization and extensibility | Partner app catalog (AppSource) extends the product. |
| Integrations | Microsoft ecosystem, partner apps. |
| Implementation time and cost | Delivered by reselling partners; fees not published. |
| Pricing model | Per user per month; Team Members at $8. |
| Target company size | Small and mid-size. |
What most Microsoft Dynamics 365 Business Central reviews leave out
- Essentials $80 and Premium $110 per user per month billed yearly; manufacturing sits in Premium only.
- Paid subscriptions cannot be cancelled by the customer admin online: the reselling partner must cancel in Partner Center (Microsoft Learn).
- After cancellation the internal administrator keeps read-only access to export data.
- Administration roles run through the Microsoft 365 admin center (Business Central Administrator role).
- Copilot agents (Sales Order, Payables) need separately purchased Copilot Credits and an Azure subscription.
Microsoft Dynamics 365 Business Central alternatives
AcumaticaMid-size firms in construction, distribution, manufacturing or professional services that want many users without per-seat fees.Contact sales
DeskeraSmall and mid-size manufacturers needing MRP with accounting.$199 (Growth) per user per month, billed annually, min 5 users, as read from pricing page
Epicor KineticManufacturers and distributors that need production planning and supply chain depth.Contact sales
Infor CloudSuiteCompanies in a vertical Infor has a pre-built edition for (manufacturing, distribution, food and beverage, healthcare, automotive and others)Contact sales
Intuit Enterprise SuiteIntuit Enterprise Suite is Intuit's QuickBooks-family cloud ERP for growing multi-entity businesses.Contact sales
Oracle NetSuiteMulti-entity mid-market companies outgrowing QuickBooks.Contact sales
Sources
Every fact on this page comes from Microsoft Dynamics 365 Business Central's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.