POS Systems
Heartland review
Payment processor owned by Global Payments that also sells restaurant and retail POS systems.
Heartland at a glance
- Category
- POS Systems
- Starting price
- Contact sales
- Pricing model
- custom
- Public pricing
- No
- Free plan
- No
- Free trial
- No
- G2 rating
- 3.1 (5 reviews)
- Founded
- 1997
- Headquarters
- Princeton, NJ historically (Wikipedia infobox lists Oklahoma City)
- Funding or owner
- Acquired by Global Payments for $4.3B (2016)
Buying Heartland: security, admin and contract
Questions to ask Heartland before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- Can we sign your standard DPA without changes?
- Is there a monthly option, and what are the cancellation and renewal terms?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Heartland's public pages leave the answer open.
Who Heartland is for
Choose Heartland if
- Merchants who want POS and processing from one provider.
- Restaurants and retailers already using Heartland processing.
Look elsewhere if
- Buyers who want to pick a processor independently.
- Buyers who need public, transparent pricing.
Heartland pricing
Heartland does not publish a price list; pricing is quoted on request.
Pricing is not published by the vendor.
Heartland features by buying criteria
| Criterion | What we found |
|---|---|
| Payment processing terms | Integrated Heartland processing with end-to-end encryption and tokenization (Wikipedia) |
| Online and omnichannel sales | ECommerce offered (Wikipedia) |
| Industry features | Restaurant and retail POS products. |
| Pricing model | Quote based. |
What reviewers say about Heartland
Praised for
- A G2 reviewer liked seeing processed transactions easily.
Common complaints
- Customer service issues in Payments+ reviews.
- Low G2 score for the POS product on very few reviews.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Heartland reviews leave out
- Heartland is a processor first, so its POS is tied to its processing.
- G2 lists separate Heartland products with different scores: POS 3.1 (5 reviews), pcAmerica 4.5 (10), Payments+ 4.2 (13)
- Heartland Retail is the renamed Springboard Retail, acquired by Global Payments in 2020.
Heartland alternatives
ToastRestaurants, bars and cafes needing table service, kitchen display and online ordering.$0/month on pay-as-you-go Starter Kit; $69/month standard Point of Sale plan (per a Toast article)
Square POSSingle-shop retailers and service businesses that want to start at $0 software.$0/month (Square for Retail Free)
CloverSmall restaurants and retailers wanting bundled hardware plus software.Varies by vertical; Standard bundle $130/month or $849 + $84.95/month (as listed by Clover)
LightspeedMulti-category retailers needing deeper inventory and reporting.Retail Basic $89/month billed annually or $109 monthly (third-party)
Epos NowSmall retail and hospitality shops wanting bundled hardware.$399 + $84/month (Epos Now US page)
Revel SystemsExisting Revel restaurant operators already on the platform.Contact sales
Sources
Every fact on this page comes from Heartland's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.