Team Chat and Messaging Software
Connecteam review
Employee management app for deskless teams where chat sits alongside scheduling, time tracking, tasks and HR hubs.
Connecteam at a glance
- Category
- Team Chat and Messaging Software
- Starting price
- Free for up to 10 users; paid from $29/month (Basic, first 30 users) per hub
- Pricing model
- flat base + per user
- Public pricing
- Yes
- Free plan
- Yes
- Free trial
- Yes
- Contract
- monthly or annual (about 18% saving yearly)
- G2 rating
- 4.6 (3,505 reviews)
- Security
- SOC 2 Type 2, ISO/IEC 27001, GDPR, CCPA
Buying Connecteam: security, admin and contract
- SAML SSO
- Enterprise.
- Contract
- Monthly available; 14-day trial.
- Support
- Enterprise adds a personal success manager.
- Public DPA
- Yes: connecteam.com/data-processing-agreement-addendum/.
Questions to ask Connecteam before you sign
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Connecteam's public pages leave the answer open.
Who Connecteam is for
Choose Connecteam if
- Frontline and deskless teams needing scheduling, forms and chat in one mobile app.
- Businesses with under 10 employees (free plan)
Look elsewhere if
- Teams that want a Slack-style chat tool only.
- Larger teams sensitive to per-user cost growth (G2 summary flags this)
Connecteam pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Small Business | 0 | Free for life up to 10 users, all hubs | |
| Basic | 29 or 35 | per month, first 30 users, per hub | Extra users $0.5 to $1.0 each depending on hub and billing |
| Advanced | 49 or 59 | per month, first 30 users, per hub | Extra users $1.5 to $3.0 each |
| Expert | 99 or 119 | per month, first 30 users, per hub | Extra users $3 to $5 each |
| Enterprise | Contact sales | Adds SSO |
Prices in USD, pairs shown as annual/monthly (page does not label them; first number assumed annual). Each hub (Operations, Communications, HR & Skills) priced separately; 14-day trial, no card.
Connecteam features by buying criteria
| Criterion | What we found |
|---|---|
| Channels and threading | Group chats and updates; channels and threads not verified. |
| App integrations and bots | Integrations page exists; specific names not extracted. |
| Security and admin controls | SOC 2 Type 2, ISO 27001, GDPR, CCPA; SSO on Enterprise. |
| Mobile app and frontline fit | Mobile-first app (App Store 4.8, 70,000+ reviews per vendor); shifts, time clock, forms; read receipts for managers. |
| Pricing model and transparency | Base fee per hub covering 30 users plus per-extra-user fee. |
| Target company size | Small to mid-size deskless businesses; 80,000+ businesses claimed. |
What reviewers say about Connecteam
Praised for
- Easy to use.
- Central place for communication and scheduling.
Common complaints
- Cost can climb as team size grows (G2 summary)
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Connecteam reviews leave out
- Base price covers the first 30 users per hub; hubs are bought separately.
- Free plan limited to 10 users but includes all hubs.
- SSO is Enterprise-only.
- Managers can see who read each message.
- Capterra shows 4.6 across 5,298 reviews.
Connecteam alternatives
SlackTeams wanting channel-based chat with a large app ecosystem.$8.75/user/month monthly, about $7.25/user/month billed annually (Pro)
Microsoft TeamsOrganizations already on Microsoft 365 and Entra ID.$4.00/user/month paid yearly (Teams Essentials)
FlockSmall teams (up to about 100 members) wanting low-cost chat with a free tier.Free (Starter); PRO price not shown on current page
Zoho CliqTeams already on Zoho apps (CRM, Projects, Workplace) that want chat inside that suite.Free; paid Standard plan (USD amount not verified)
ChantySmall teams wanting cheap per-user chat with tasks.Free up to 5 members; Business 3 EUR per user/month billed annually (EUR only)
Google ChatTeams already on Google Workspace that want chat without a second license.$7 per user/month (Workspace Starter, annual commitment billed monthly)
Sources
Every fact on this page comes from Connecteam's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.