Cloud Storage and File Sharing
Sync.com review
Zero-knowledge encrypted cloud storage with Canadian roots and per-user team plans starting at 3 users.
Sync.com at a glance
- Category
- Cloud Storage and File Sharing
- Starting price
- $4.50 per user per month, billed annually (Teams 1TB, 3 user minimum)
- Pricing model
- per user
- Public pricing
- Yes
- Free trial
- Yes
- Contract
- monthly or annual
- G2 rating
- 4.0 (35 reviews)
- Security
- SOC 2 Type 1, HIPAA, GDPR, PIPEDA
- Integrations
- Microsoft Office 365, Slack, Adobe
Buying Sync.com: security, admin and contract
- Audit logs
- Activity logs on all Teams plans.
- Data residency
- Compliance page claims Canadian data residency built in; storage location not named.
- Contract
- Monthly plan available; upgrades pro-rated; no setup fees.
- Support
- Priority email on all Teams; VIP support and scheduled phone support on Teams 10TB.
- Implementation
- Multi-user admin console; Enterprise includes training options.
Questions to ask Sync.com before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Can we sign your standard DPA without changes?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Sync.com's public pages leave the answer open.
Who Sync.com is for
Choose Sync.com if
- Small teams that want zero-knowledge encryption at a low per-user price.
- Healthcare or legal teams that need HIPAA/PIPEDA/GDPR support.
Look elsewhere if
- Teams needing SSO (not documented on the site)
- Teams that want a native office suite for live co-editing (relies on Microsoft 365 integration)
Sync.com pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Teams 1TB | $6 monthly / $4.50 annual | per user per month | 180 days version history; no RBAC |
| Teams 2TB | $9 monthly / $6.75 annual | per user per month | 365 days version history, RBAC, 2FA enforcement, custom branding |
| Teams 10TB | $13.50 monthly / $11.25 annual | per user per month | adds VIP support and scheduled phone support |
| Enterprise | Contact sales | for 100+ users |
30-day free trial and 30-day money-back guarantee stated on the pricing page.
Sync.com features by buying criteria
| Criterion | What we found |
|---|---|
| Storage per user and limits | 1 TB, 2 TB or 10 TB per user depending on plan; unlimited data transfer. |
| Desktop sync quality | Desktop apps for Windows, macOS, Linux; Sync CloudFiles frees local disk space. |
| Sharing and permission controls | Password-protected links with expiry; team folders with read-only/read-write; RBAC from the 2TB plan. |
| Real-time collaboration and editing | Preview and edit via Microsoft Office 365 integration; no native co-editing suite listed. |
| Security and encryption | End-to-end encryption and zero-knowledge authentication; enforceable 2FA from the 2TB plan. |
| Compliance certifications | SOC 2 Type 1 (pricing page), HIPAA, GDPR, PIPEDA. |
| Version history and recovery | 180 days (1TB) or 365 days (2TB and 10TB); ransomware rollback and deleted file recovery. |
| Integrations | Microsoft Office 365, Slack, Adobe shown on product page. |
| Pricing model and transparency | Per user, 3 user minimum, 25% cheaper on annual billing. |
| Target company size | Small teams up to 100 users; Enterprise tier for 100+. |
What reviewers say about Sync.com
Praised for
- Zero-knowledge encryption at a low per-user price.
Common complaints
- No documented SSO or SCIM.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Sync.com reviews leave out
- 3 user minimum on all Teams plans.
- Annual billing is exactly 25% below monthly.
- RBAC and 2FA enforcement only start at the 2TB plan.
- Version history doubles from 180 to 365 days when moving off the 1TB plan.
- Pricing page names SOC 2 Type 1, not Type II.
Sync.com alternatives
TresoritRegulated teams (HIPAA, legal, finance) that need zero-knowledge encryption.Contact sales (prices not shown on pricing page)
pCloudSmall teams wanting a virtual drive and client-side encryption.9.99 EUR per user per month (Business, 3 users minimum)
Dropbox BusinessSmall teams (Standard is available from 1 user) wanting simple sync and sharing.12 per user/month (Standard; shown in EUR on the vendor site, no USD price published)
BoxRegulated organizations needing FedRAMP Moderate or HIPAA (Enterprise tier)From $5 per user/month (headline); Individual plan free
EgnyteMid-size firms wanting governance and ransomware detection on file storage.$22 per user/month billed annually (Business)
Google DriveTeams already on Google Workspace email and Docs.6.80 EUR per user/month annual (Starter); shown in EUR on the vendor site, no USD price published
Sources
Every fact on this page comes from Sync.com's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.