HR Software (HRIS) · Payroll Software

Paycom review

Single-database HCM and payroll platform for mid-size US employers, quote-based and billed per payroll run.

Researched by Max Benz · Facts checked October 24, 2026 · How we research

Paycom at a glance

Category
HR Software (HRIS), Payroll Software
Starting price
Contact sales
Pricing model
custom
Public pricing
No
Free plan
No
Free trial
No
G2 rating
4.5 (6,244 reviews)
Founded
1998
Headquarters
Oklahoma City, Oklahoma, US
Employees
5,770 (10-K per aggregator summary, Feb 2026)
Funding or owner
Public (NYSE: PAYC)
Security
SOC 1, SOC 2, SOC 3, ISO 27001, ISO 22301, ISO 9001, ISO 27701, ISO 42001
Integrations
JumpCloud, Okta

Buying Paycom: security, admin and contract

SAML SSO
SAML 2.0 offered; plan not published.
SCIM provisioning
Not supported with Okta per third-party guide (unverified)
Contract
Not published.
Implementation
Fee 10 to 30% of annualized value; timeline not stated.

Questions to ask Paycom before you sign

  • Which plan includes audit logs, and how long are they kept?
  • Where is our data stored, and can we choose the region?
  • Can we sign your standard DPA without changes?
  • What will the price be at renewal, and is the increase capped?

Questions are listed where Paycom's public pages leave the answer open.

Who Paycom is for

Choose Paycom if

  • Mid-size US employers that want one database for payroll, HR, time and talent.
  • IT teams that need SAML 2.0 and strong security attestations.

Look elsewhere if

  • Small teams that want public prices.
  • Buyers who dislike per-payroll-run fee structures.

Paycom pricing

Paycom does not publish a price list; pricing is quoted on request.

No list price. Billing is a fixed fee per billing period plus per-employee or transaction fees (10-K per search summary). Estimates: OutSail $25 to 36 PEPM (2024). A public Indiana county proposal reportedly showed $28.41 PEPM + $8.63 per payroll + $0.95 per paycheck. Implementation fees 10 to 30% of annualized value (10-K).

Paycom features by buying criteria

Paycom features, checked October 24, 2026
CriterionWhat we found
Core HR and employee recordsSingle database for HR and payroll.
Payroll integration or built-in payrollBuilt-in payroll, tax and time.
Time off and attendanceTime and attendance included in suite.
Benefits administrationBenefits module.
Performance and engagementTalent and learning modules.
IntegrationsSAML 2.0 SSO; Okta SCIM reportedly not supported (third party)
Pricing model and transparencyQuote only; per payroll plus per employee fees.
Target company sizeMid-market; about 39,200 clients per 10-K summary.
Tax filing and complianceIncluded.
Time tracking and PTOIncluded.

What reviewers say about Paycom

Praised for

  • Ease of use and one-database design.
  • Support praised in G2 summaries.

Common complaints

  • Implementation can be challenging for specific workflows.
  • No transparent pricing.

Themes paraphrased from public reviews on G2 and similar sites, not quotes.

What most Paycom reviews leave out

  • Paycom bills per payroll run plus per employee, so PEPM quotes understate or hide the structure.
  • Implementation fees are generally 10 to 30% of annualized value (10-K)
  • Revenue retention 91% in 2025.
  • SAML 2.0 supported; Okta guide says no SCIM (third party)
  • Holds five ISO certifications including ISO 42001 (AI management) per its security page.

Paycom alternatives

  • PaylocityMid-size US employers that want payroll, HR, time and benefits in one platform.
    Contact sales
  • PaycorUS employers with roughly 10 to 1,000 staff that want payroll and HR from one vendor.
    Contact sales
  • ADP Workforce NowMid-market employers (roughly 50 to 1,000 staff) that want one vendor for payroll, HR and compliance.
    Contact sales
  • JustworksSmall US companies that want a PEO with benefits and compliance handled for them.
    $50/month base plus $8 per employee (Payroll plan)
  • RipplingCompanies already running payroll and HR on Rippling that want app access tied to employee records.
    $8 per employee per month plus monthly base fee
  • ADP RunSmall businesses wanting a large provider with tax filing and add-on HR/benefits.
    Contact sales

Sources

Every fact on this page comes from Paycom's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.

Sources (5)
  1. security page (paycom.com)
  2. third-party estimate (outsail.co)
  3. 10-K quotes and pricing (noon.ai)
  4. G2 report 4.5/6,244 mid-market payroll (g2.com)
  5. SAML guide (jumpcloud.com)