Learning Management Systems
Docebo review
Enterprise AI learning platform sold by quote on active-user models, with long contracts and many paid add-ons.
Docebo at a glance
- Category
- Learning Management Systems
- Starting price
- Contact sales
- Pricing model
- custom (tier plus active users)
- Public pricing
- No
- Free plan
- No
- Free trial
- No
- Contract
- minimum 1 year; most customers sign 3-5 years
- G2 rating
- 4.3 (741 reviews)
- Founded
- 2005
- Headquarters
- Toronto, CA
- Employees
- about 991 (Feb 2026, TradingView)
- Funding or owner
- Public (TSX and Nasdaq: DCBO)
- Security
- ISO 27001, 27017, 27018, 27701, ISO 9001, SOC 2 Type II (annual report), TRUSTe, FedRAMP (separate Docebo Federal platform)
- Integrations
- 4 (Elevate) / 6 (Enterprise) included
Buying Docebo: security, admin and contract
- Contract
- Minimum 1 year, typically 3-5 years.
- Support
- Elite Support and named CSM on Enterprise.
- Public DPA
- Yes (DPA with Annex A TOMs published at docebo.com/tos)
- Implementation
- 10-step onboarding; setup fees vary and are scoped in sales.
Questions to ask Docebo before you sign
- Which plan includes SAML SSO, and what does it cost for our seat count?
- Is SCIM provisioning included, or a paid add-on?
- Which plan includes audit logs, and how long are they kept?
- Where is our data stored, and can we choose the region?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Docebo's public pages leave the answer open.
Who Docebo is for
Choose Docebo if
- Mid-market and enterprise with extended enterprise (customers, partners)
- Teams that want AI content creation and skills intelligence.
Look elsewhere if
- Small teams wanting public pricing.
- Buyers avoiding multi-year contracts.
Docebo pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Elevate | Contact sales | Up to 4 integrations | |
| Enterprise | Contact sales | Up to 6 integrations, extended enterprise (10 domains), 2 sandboxes, branded mobile app, elite support |
Based on tier plus active users (MAU, YAU or RAU). Many capabilities are paid add-ons: Advanced Analytics, Roleplay, Communities, Immersive Learning, Skills Intelligence. AI content and Roleplay use usage-based credits (docebo.com/pricing, checked 2026-10-24).
Docebo features by buying criteria
| Criterion | What we found |
|---|---|
| Reporting and analytics | Advanced analytics is Enterprise/add-on. |
| AI course creation and personalization | AI content creation and Roleplay on usage-based AI credits. |
| HRIS and tool integrations | Elevate 4, Enterprise 6 included integrations. |
| Customer and partner training | Enterprise: up to 10 domains. |
| Pricing model | Tier plus MAU, YAU or RAU user model. |
| Target company size | Mid-market to enterprise. |
What reviewers say about Docebo
Praised for
- Customizable.
- Easy navigation and setup.
Common complaints
- Steep learning curve.
- Limited customization in places.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Docebo reviews leave out
- Minimum term one year but most customers sign 3 to 5 years, per vendor.
- Three user models (MAU, YAU, RAU) with overage mechanism.
- Skills Intelligence and many modules priced separately.
- Lowest G2 rating of the three LMS tools in this batch (4.3)
- Onboarding is a 10-step process; fees scoped in sales.
Docebo alternatives
Absorb LMSMid-market and enterprise training teams, including customer education.Contact sales
TalentLMSSmall and mid-size companies wanting a published LMS price.$119/month (Core, up to 40 users)
360LearningTeams that want employees and subject experts to author courses collaboratively.$8 per user per month (Team, up to 100 users)
LitmosMid-size companies with compliance and customer training needs and a five-figure budget.$8K per year (Foundation)
ContinuCompanies wanting MAU-based pricing where inactive users cost nothing.Contact sales
LearnUponCompanies with 100+ users wanting a managed implementation and 24/7 support.Contact sales
Docebo compared
Sources
Every fact on this page comes from Docebo's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.