Contract Management Software
Concord review
Contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans.
Concord at a glance
- Category
- Contract Management Software
- Starting price
- $499/mo billed annually (Essentials, 5 users included)
- Pricing model
- flat plus per extra user
- Public pricing
- Yes
- Free plan
- No
- Contract
- annual
- G2 rating
- 4.2 (133 reviews)
- Founded
- 2014
- Headquarters
- San Francisco, US
- Employees
- about 86 (Built In); other estimates 75 to 200
- Funding or owner
- Series B (about $25M in Oct 2018 per most trackers; totals vary $41M to $48M)
- Security
- SOC 2 Type II (listed in comparison table), GDPR, eIDAS, ESIGN Act
- Integrations
- Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier
Buying Concord: security, admin and contract
- SAML SSO
- Pricing page comparison table lists SSO (Okta, OneLogin, Azure AD) and SAML 2.0 & LDAP; the vendor does not specify the plan, likely Enterprise.
- Audit logs
- Audit trail on documents; plan tier not specified by the vendor.
- Data residency
- AWS, customer can choose US or Europe data centers.
- Contract
- Annual billing only, auto-renewal, 60 days cancellation notice.
- Support
- Email, knowledge base, live training webinars; priority support and dedicated CSM listed (plan not specified)
- Public DPA
- Yes, customers can enter a DPA (concord.app/security)
- Implementation
- Pricing page states fast implementation; full onboarding support and tailored implementation listed, plan not specified; no setup fees stated.
Questions to ask Concord before you sign
- Is SCIM provisioning included, or a paid add-on?
- What will the price be at renewal, and is the increase capped?
Questions are listed where Concord's public pages leave the answer open.
Who Concord is for
Choose Concord if
- Small and mid-size teams that want published contract software pricing.
- Teams that need e-signature and redlining in one tool.
Look elsewhere if
- Buyers needing granular permissions and multi-entity user management (Capterra reviewer complaint)
- Large legal departments wanting top-rated CLM (G2 comparisons show Juro and ContractWorks rated higher)
Concord pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | $499/mo | billed annually, 5 users included | Extra user $49/mo; unlimited e-signatures; AI Copilot and extraction; deadline reminders |
| Business | $899/mo | billed annually, 5 users included | Extra user $69/mo; adds Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier, beta Slack |
| Enterprise | $1,299/mo | billed annually, 5 users included | Extra user $89/mo with volume discounts; Open API |
Trial terms not stated on pricing page.
Concord features by buying criteria
| Criterion | What we found |
|---|---|
| Repository and search | Central contract repository with search. |
| Renewal and notice alerts | Deadline and renewal reminders on all plans. |
| E-signature | Built in, unlimited on Essentials. |
| Drafting and redlining | Drafting and redlining with real-time change tracking (G2 reviewer mention) |
| AI term extraction | AI Copilot and extraction included from Essentials. |
| Integrations | Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier from Business; Slack in beta. |
| Pricing | $499, $899, $1,299 per month, billed annually. |
What reviewers say about Concord
Praised for
- Easy to use and good value for small teams.
- Collaboration and real-time tracked changes during negotiation.
Common complaints
- Permissions could be more granular.
- User management across entities is limited.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Concord reviews leave out
- Pricing is per plan with only 5 users included, so a 15-person legal and sales team on Business costs $899 + 10 x $69 per month ($1,589)
- CRM integrations (Salesforce, HubSpot) only start on the Business plan.
- Open API is limited to Enterprise.
- Founded in Paris by Matt Lhoumeau and Florian Parain before moving HQ to San Francisco.
Concord alternatives
JuroScale-ups where sales and HR need self-serve contracts from legal-approved templates.Contact sales
PandaDocSales teams generating quotes and contracts from templates and CRM data.$19 per seat per month billed annually (third-party reported)
ContractbookSmall legal or sales ops teams that want templates plus e-signing in one tool.$399 per month billed annually (Essential, 1 user)
IroncladMid-market and enterprise legal teams that want workflow-driven contracting.Contact sales
Docusign CLMLarger legal and sales-ops teams already on Docusign eSignature.Contact sales
AgiloftLegal and procurement teams that need heavily customized contract workflows.Contact sales
Sources
Every fact on this page comes from Concord's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.